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Albert, Michael

Case Study Coffee: Optimizing Yelp Reviews

Albert, Michael ; Putnam, Charles ; Boatright, Benjamin

QA-0976 | Published August 15, 2024 | 7 pages Case

Collection: Darden School of Business

The case describes a coffee shop considering how it can take advantage of a fictional Yelp promotion that allows businesses to select the top three customer reviews they wish to highlight on their Yel... Read More

Kibet Capital: Representation in Advertising

Albert, Michael ; Boatright, Benjamin

QA-0932 | Published August 14, 2024 | 4 pages Case

Collection: Darden School of Business

This case describes a Richmond, Virginia, asset-management firm assessing an advertising platform’s content (Scout Guide city guides) to inform its marketing strategy. The firm, Kibet Capital, could m... Read More

Thin Markets, Strategic Moves: Pricing Dynamics in Google’s Sponsored Search

Albert, Michael ; Popescu, Dana ; Feldman, Pnina ; Chinnaswamy, Trent

QA-0974 | Published August 13, 2024 | 7 pages Case

Collection: Darden School of Business

Based on public sources and written to include the fictionalized thoughts of Tomás Claro, a mid-level product manager at Alphabet Inc. (Google), this case offers a launching point into the discussion ... Read More

Walker Advertising: Los Defensores and 1-800-THE–LAW2

Albert, Michael ; Yemen, Gerry ; Yeaton, Saul

QA-0912 | Published | 8 pages Case

Collection: Darden School of Business

While organizations have been collecting data for years, not all businesses have the talent, culture, and systems in place in order to take advantage of their data. This case uses Walker Advertising, ... Read More

UVA Hospital: Predicting Patient Discharge

Albert, Michael ; Boatright, Benjamin ; Baum, Michael ; Frank, Nicholas ; Osborne, Michael ; Yoken, Dave

QA-0975 | Published | 9 pages Case

Collection: Darden School of Business

This field-based case was developed through interviews with individuals at the University of Virginia (UVA) Health System. It follows John Ainsworth, administrator of analytics, as he and his team tac... Read More