Author Profile
Behfar, Kristin J.
FlyZone: Design Team
Behfar, Kristin J. Parmar, Bidhan L.
OB-1263 | Published December 19, 2018 | 5 pages Exercise
Collection: Darden School of Business
This exercise is intended to demonstrate key concepts of design and interpersonal dynamics within and between coordinating teams. It is based on the example of the "Gimli Glider," an Air Canada aircra... Read More
FlyZone: Engineering Team
Behfar, Kristin J. Parmar, Bidhan L.
OB-1264 | Published December 19, 2018 | 3 pages Exercise
Collection: Darden School of Business
This exercise is intended to demonstrate key concepts of design and interpersonal dynamics within and between coordinating teams. It is based on the example of the "Gimli Glider," an Air Canada aircra... Read More
Conflict Management in Teams: For Military and Government
Behfar, Kristin J. Gerras, Steve Goldberg, Rebecca
OB-1208 | Published February 09, 2018 | 6 pages Technical Note
Collection: Darden School of Business
Despite the hierarchical power structures in the military and government, as they reach more senior levels, leaders routinely operate in peer-to-peer teams. These environments require the ability to n... Read More
Why Is the Universe Against Me? (A) and (B) (Abridged)
Bodily, Jolene H. Behfar, Kristin J. Maiden, Stephen E.
OB-1081 | Published August 18, 2015 | 8 pages Case
Collection: Darden School of Business
Hasn’t everyone at some point felt as if the universe was conspiring against his or her success? This case narrative tracks the story of Emmett Taylor, an operations manager for a bottling company, as... Read More
Why Is the Universe Against Me? (A)
Behfar, Kristin J. Bodily, Jolene H. Maiden, Stephen E.
OB-1069 | Published April 16, 2015 | 5 pages Case
Collection: Darden School of Business
Hasn’t everyone at some point felt as if the universe was conspiring against his or her success? This case narrative tracks the story of Emmett Taylor, an operations manager for a bottling company, as... Read More
Why Is the Universe Against Me? (B)
Behfar, Kristin J. Bodily, Jolene H. Maiden, Stephen E.
OB-1073 | Published April 16, 2015 | 4 pages Case
Collection: Darden School of Business
This B case continues the story of Emmett Taylor, an operations manager for a bottling company, as he decides what to do after an ice storm causes inventory holdups and an accident involving one of hi... Read More
Sold—to the Highest Bidder in Japan: Operational Challenges and Culture
Behfar, Kristin J. Yemen, Gerry Elias, Allison
OB-1064 | Published March 19, 2015 | 5 pages Case
Collection: Darden School of Business
Most talented executives can recognize when an acquisition has strategic or financial benefits, and in this case, the decision to be acquired was an appropriate exit strategy for a successful start-up... Read More
Conflict Management in Teams
Behfar, Kristin J. Goldberg, Rebecca
OB-1072 | Published March 04, 2015 | 6 pages Technical Note
Collection: Darden School of Business
Successful teams have three things in common: (1) they meet their performance goals, (2) their members feel satisfied that they are learning/benefiting from being a part of the team, and (3) the proce... Read More
Confronting Directly and Indirectly: Are You Attuned to Notice?
Behfar, Kristin J. Elias, Allison Brett, Jeanne Sanchez-Burks, Jeffrey
OB-1055 | Published September 10, 2014 | 6 pages Technical Note
Collection: Darden School of Business
How we voice our disagreements may say a lot about our cultural influences. Confrontations are not always angry fights; sometimes they happen when there is a need to deliver bad news, or to say no to ... Read More
The Global Software Team: Jugaad Needed
Behfar, Kristin J. Yemen, Gerry
OB-1054 | Published June 23, 2014 | 3 pages Case
Collection: Darden School of Business
The Global Networks Company (GNC), headquartered in Boston, Massachusetts, made its global footprint in India in 1994 by establishing a presence in Bangalore. Although mainly a sales support office, G... Read More
Team Conflict: The "Chatty" Accusation at the Customer Support Call Center
Behfar, Kristin J. Yemen, Gerry Davidson, Martin N.
OB-1046 | Published January 28, 2013 | 4 pages Case
Collection: Darden School of Business
This case is used in Darden's core "Leading Organizations" course and is appropriate for MBA, Executive MBA, GEMBA, and executive education programs. The manager of a baby product company's global c... Read More
The Influence of Cultural Values in Business Practice
Behfar, Kristin J. Thompson, Sylvie Yemen, Gerry
OB-1056 | Published | 13 pages Technical Note
Collection: Darden School of Business
Culture is a highly complex set of learned behaviors that function at multiple levels. Cultural challenges go beyond overcoming language differences and navigating different national legal systems. Cu... Read More