Author Profile
Davidson, Martin N.
Chidi Okonjo at Global Solutions Ltd. (B)
OB-1476 | Published April 11, 2025 | 2 pages Case
Collection: Darden School of Business
This case is a follow-up to "Chidi Okonjo at Global Solutions Ltd. (A)" (UVA-OB-1475). Read More
Chidi Okonjo at Global Solutions Ltd. (A)
OB-1475 | Published April 11, 2025 | 7 pages Case
Collection: Darden School of Business
This case centers on senior director Chidi Okonjo at Global Solutions Ltd. (Global Solutions), who must conduct a critical performance review for Sarah Thompson, a high-performing yet challenging team... Read More
Self-Focus versus Mission-Focus Mindset
Davidson, Martin N. Kemp, Bianca
OB-1449 | Published December 20, 2023 | 8 pages Technical Note
Collection: Darden School of Business
This technical note explores the "self-focus" and "mission-focus" mindsets based on two of the Arbinger Institute's books, The Outward Mindset and Leadership and Self-Deception. Future business leader... Read More
Arjun Sachdev and the Collingwood’s Deal
Davidson, Martin N. Schur-Narula, Niki
OB-1428 | Published March 09, 2023 | 4 pages Case
Collection: Darden School of Business
Arjun Sachdev is in a quandary. He is eager to land a $4 million account with Collingwood's Supermarkets, a large Australian supermarket chain, but Neil Fletcher, Collingwood's buyer, has casually mad... Read More
Diversity versus Inclusion
Detert, James R. Davidson, Martin N.
OB-1374 | Published November 23, 2021 | 2 pages Exercise
Collection: Darden School of Business
This exercise puts students into the role of an associate at a marketing and sales agency. They are asked to develop specific recommendations to present to some senior leaders about how the firm can a... Read More
Opening Week at Darden
Davidson, Martin N. Thomas-Hunt, Melissa C.
OB-1296 | Published August 09, 2019 | 4 pages Case
Collection: Darden School of Business
This case describes the experience of five MBA students beginning their two-year residential program. The students are members of a learning team, and each is experiencing challenges orienting to the ... Read More
Kulicke and Soffa Industries, Inc., in China: Transferring Knowledge (A) and (B) (Abridged)
Raz, Gal Davidson, Martin N. Yemen, Gerry
OM-1500 | Published July 17, 2013 | 13 pages Case
Collection: Darden School of Business
This version condenses the two parts of "K&S Industries Inc. in China: Transferring Knowledge (A) and (B)" into a single-use case. Suitable for the MBA, EMBA, GEMBA, and executive education programs, ... Read More
Team Conflict: The "Chatty" Accusation at the Customer Support Call Center
Behfar, Kristin J. Yemen, Gerry Davidson, Martin N.
OB-1046 | Published January 28, 2013 | 4 pages Case
Collection: Darden School of Business
This case is used in Darden's core "Leading Organizations" course and is appropriate for MBA, Executive MBA, GEMBA, and executive education programs. The manager of a baby product company's global c... Read More
Abroad in the World
OB-1009 | Published October 21, 2010 | 15 pages Case
Collection: Darden School of Business
Used as an opening case in a second-year MBA elective on global leadership, this case is a biographic description of an immigrant's journey in American business. The story reflects the transitions tha... Read More
Kulicke and Soffa Industries, Inc., in China: Transferring Knowledge (A)
OM-1410 | Published August 30, 2010 | 11 pages Case
Collection: Darden School of Business
While much of the work on outsourcing to China focuses on the low cost and its tradeoffs, this case examines in depth the interaction between human capital and a firm's cost and capabilities. Suitable... Read More
Kulicke and Soffa Industries, Inc., in China: Transferring Knowledge (B)
OM-1411 | Published August 30, 2010 | 6 pages Case
Collection: Darden School of Business
While much of the work on outsourcing to China focuses on the low cost and its tradeoffs, this case examines in depth the interaction between human capital and a firm's cost and capabilities. Suitable... Read More
Todd Williams: Finance in the Middle (A)
OB-0980 | Published November 27, 2009 | 10 pages Case
Collection: Darden School of Business
A finance manager at a large pharmaceutical company is on loan to a new subsidiary, leading to ambiguity in his reporting obligations. When an executive three levels above him wants information his ot... Read More
Todd Williams: Finance in the Middle (B)
OB-0981 | Published November 27, 2009 | 3 pages Case
Collection: Darden School of Business
A finance manager at a large pharmaceutical company is on loan to a new subsidiary, leading to ambiguity in his reporting obligations. When an executive three levels above him wants information his ot... Read More
Diversity at JPMorgan Chase: Right is Good Enough for Me (B)
Davidson, Martin N. Yemen, Gerry
OB-0976 | Published August 22, 2009 | 5 pages Case
Collection: Darden School of Business
How do we get a manager to recruit the best talent?and reward them for being a better manager for doing it?when we really want them to be a great banker? That was the question one of the top ranking f... Read More
Diversity at JPMorgan Chase: Right is Good Enough for Me (A)
Davidson, Martin N. Yemen, Gerry
OB-0975 | Published August 22, 2009 | 23 pages Case
Collection: Darden School of Business
This first case in a two-part series offers a look at diversity recruitment in a Fortune 500 company. With a white male champion at the helm, the A case shows how competent leaders do something intere... Read More
And Now The Hard Part: Role-Plays
Davidson, Martin N. Yemen, Gerry
OB-0965 | Published October 14, 2008 | 13 pages Case
Collection: Darden School of Business
"The diversity lady has a label on her forehead and talks about the standard message," one senior executive at a large corporation said. "It's the same message we got 20 years ago. We do it annually b... Read More
Charles Pratt and the First Nations University (A)
Davidson, Martin N. Yemen, Gerry
OB-0909 | Published September 05, 2008 | 27 pages Case
Collection: Darden School of Business
Can you imagine stepping up to lead an organization in the midst of crisis? In the A case, a professor of business administration at the First Nations University of Canada (FNUniv) has submitted his r... Read More
Charles Pratt and the First Nations University (B)
Davidson, Martin N. Yemen, Gerry
OB-0950 | Published January 21, 2008 | 8 pages Case
Collection: Darden School of Business
Can you imagine stepping up to lead an organization in the midst of crisis? In the A case, a professor of business administration at the First Nations University of Canada (FNUniv) has submitted his r... Read More
A New Team Face
Davidson, Martin N. Magnuson, Erin Yemen, Gerry
OB-0920 | Published November 12, 2007 | 3 pages Case
Collection: Darden School of Business
A marketing team, asked to compile a marketing deck in response to an urgent request by the head of a business, has completed the task. Still, the team leader is concerned about the dynamics he observ... Read More
Learning in Real Time: Role-Plays in Educational Scenarios
Davidson, Martin N. Quinn, Ryan W.
OB-0907 | Published August 01, 2007 | 25 pages Case
Collection: Darden School of Business
Managing conflict and differences has always been an essential, but challenging, skill to master for effective leadership. This case was designed to build expertise in developing external and internal... Read More
Succession Planning: RWE Ready
Davidson, Martin N. Yemen, Gerry
OB-0881 | Published June 12, 2006 | 9 pages Case
Collection: Darden School of Business
Always a thorny issue but it had to be asked. Who was next in line? Management succession is a significant issue in many firms. Executives put all their energy into the business. But how much time is ... Read More
Lotz of Food: The Perishable Team (A)
OB-0873 | Published April 19, 2006 Case
Collection: Darden School of Business
How do you facilitate changing a long-held mission into a new vision during an organizational restructuring? Ernesto Gomez, organizational development director for Lotz of Food, a leading grocery reta... Read More
Lotz of Food: The Perishable Team (B)
OB-0874 | Published April 19, 2006 | 2 pages Case
Collection: Darden School of Business
How do you facilitate changing a long-held mission into a new vision during an organizational restructuring? Ernesto Gomez, organizational development director for Lotz of Food, a leading grocery reta... Read More
Alvarez at Canalven: A Visual Case (A)
Clawson, James G. Dell, Richard Celis, Ingrid
OB-0864 | Published January 26, 2006 Case
Collection: Darden School of Business
Discover the power of the graphic approach this case takes to present material on managing conflict in an organization. This version of the three-part print case "Alvarez" (OB-0660, OB-0661, and OB-06... Read More
Alvarez at Canalven: A Visual Case (B)
Clawson, James G. Dell, Richard Celis, Ingrid
OB-0865 | Published January 26, 2006 | 2 pages Case
Collection: Darden School of Business
Discover the power of the graphic approach this case takes to present material on managing conflict in an organization. This version of the three-part print case "Alvarez" (OB-0660, OB-0661, and OB-06... Read More
Alvarez at Canalven: A Visual Case (C)
Clawson, James G. Dell, Richard Celis, Ingrid
OB-0866 | Published January 24, 2006 | 1 pages Case
Collection: Darden School of Business
Discover the power of the graphic approach this case takes to present material on managing conflict in an organization. This version of the three-part print case "Alvarez" (OB-0660, OB-0661, and OB-06... Read More
Finder, Minder & Grinder: The Charges and Rebuttal
Davidson, Martin N. Yemen, Gerry
OB-0841 | Published March 03, 2005 | 4 pages Case
Collection: Darden School of Business
David Walker, a senior attorney in a busy white-shoe law practice is involved in an in-office dispute between his administrative assistant and a respected colleague. He had spent numerous hours listen... Read More
Jeri Caldwell at MOEX, Inc.: CEO's Dilemma
OB-0836 | Published November 09, 2004 | 10 pages Case
Collection: Darden School of Business
The COE at MOEX learns from the vice president of Strategic Human Resources exactly how people of color feel they are being treated under his leadership. Employee Jeri Caldwell has informed this vice ... Read More
Jeri Caldwell at MOEX, Inc.: CEO's Dilemma (Condensed)
Clawson, James G. Harder, Joseph W. Harquail, Celia
OB-0834 | Published October 19, 2004 | 5 pages Case
Collection: Darden School of Business
Just when he thought the company's diversity initiative and inclusiveness efforts were making strides, Mike Desmond, MOEX CEO, learns from Jeff Fairbanks, vice president of Strategic Human Resources, ... Read More
BET: The Edge on Talent
James, Erika Hayes Davidson, Martin N. Yemen, Gerry
OB-0814 | Published May 21, 2004 | 11 pages Case
Collection: Darden School of Business
This case explores the significance of people management in creating a competitive advantage for organizations. Robert L. Johnson's desire not to work for someone else led him to become founder and ch... Read More
The Path to Leveraging Difference: Seeing, Understanding, and Valuing Difference
OB-0789 | Published October 01, 2003 | 10 pages Technical Note
Collection: Darden School of Business
The influx of diversity in the workplace has brought a challenging set of managerial problems. Managers who handle these situations must be skillful in dealing with feedback, conflict, and talent asse... Read More
Leveraging Difference for Organizational Excellence: Managing Diversity Differently
OB-0767 | Published December 19, 2002 | 12 pages Technical Note
Collection: Darden School of Business
Leaders who leverage difference are able to take a fresh stance! This note explores the proposition that the "diversity is good for business" premise is a function of individuals' and organizations' i... Read More
Wipro Technologies Europe (B)
OB-0763 | Published October 10, 2002 Case
Collection: Darden School of Business
Vivek Paul was hired to run the IT division of a global company that originally sold cooking oil. Paul was brought on board to develop Wipro Technologies into a leading provider of software services t... Read More
Wipro Technologies Europe (C)
OB-0778 | Published October 10, 2002 | 3 pages Case
Collection: Darden School of Business
Vivek Paul was hired to run the IT division of a global company that originally sold cooking oil. Paul was brought on board to develop Wipro Technologies into a leading provider of software services ... Read More
Saying What Needs to Be Said: Role-Plays
OB-0756 | Published August 05, 2002 | 17 pages Exercise
Collection: Darden School of Business
This exercise was designed to build expertise in conflict management and assertiveness by allowing students to practice saying what needs to be said in challenging situations. Grounded in the pedagogy... Read More
Primer on Social Identity: Understanding Group Membership
OB-0757 | Published August 05, 2002 | 4 pages Technical Note
Collection: Darden School of Business
This technical note explains how group membership affects who a person thinks she or he is and how that person behaves in organizations. Hofstedes's levels of identity model are introduced and a simpl... Read More
Wipro Technologies Europe (A)
OB-0755 | Published May 29, 2002 | 9 pages Case
Collection: Darden School of Business
How does the new president of an IT division of a global company that originally sold cooking oil attract, develop, and retain key talent in the quick changing high tech business? The story illustrate... Read More
Diversity
Freeman, R. Edward Werhane, Patricia H. Wicks, Andrew C. Davidson, Martin N. Yemen, Gerry Mead, Jenny Parmar, Bidhan L.
E-0227 | Published March 05, 2002 | 6 pages Case
Collection: Darden School of Business
This series of diversity caselets is designed to present short, quick vignettes of different workplace situations involving issues of gender, sexual orientation, race, disability, age, religion, cultu... Read More
Urban Bankers: A Place to be Somebody
OB-0753 | Published December 28, 2001 | 5 pages Case
Collection: Darden School of Business
Charles Grace and Jerome Hicks were seated beside each other at a meeting the president of Chase Manhattan Bank Delaware had called. Hicks and Grace were financial associates at Chase Manhattan and me... Read More
Managing Conflict in Organizations
OB-0743 | Published September 07, 2001 | 7 pages Technical Note
Collection: Darden School of Business
This note can be used in conjunction with any class session where the learning objective is understanding how to manage conflict within organizations. It focuses on interpersonal-conflict styles and o... Read More
Feedback
OB-0746 | Published August 28, 2001 | 5 pages Technical Note
Collection: Darden School of Business
This technical note outlines the core skills needed to give and receive feedback effectively. It is most appropriate for helping managers practice ways of dealing with feedback. These solutions minimi... Read More
Listening
OB-0736 | Published June 20, 2001 | 7 pages Technical Note
Collection: Darden School of Business
This note describes the range of skills that can be used to listen skillfully. The skill set is conceptualized as a continuum to help students learn when and where to utilize the different skills. The... Read More
Helen Gates
Davidson, Martin N. Yemen, Gerry
OB-0723 | Published March 28, 2001 | 9 pages Case
Collection: Darden School of Business
Ted Evans is the line manager at a construction materials plant in Richmond, Virginia. Over the years, Evans has had experience dealing with morale, training and development, materials handling, and q... Read More
Expressing Emotion in Interpersonal Interactions
OB-0754 | Published March 04, 2001 | 5 pages Technical Note
Collection: Darden School of Business
This note outlines a set of behavioral techniques for expressing emotion effectively in interpersonal interactions. The skillful expression of emotion holds a number of benefits in interpersonal inter... Read More
Diversity in The Workplace: A Legal and Statistical Analysis
Coplin, Cason McKinney, Nicole
OB-0699 | Published May 12, 2000 | 15 pages Technical Note
Collection: Darden School of Business
Although most major corporations in the United States claim they are attempting to create a workplace environment reflective of society's diversity (race, gender, etc.), there is a lack of available i... Read More
Jeri Caldwell at MOEX, Inc. (B)
OB-0693 | Published February 18, 2000 | 2 pages Case
Collection: Darden School of Business
This case and it's A companion case (UVA-OB-0691) explore the challenges facing an African American executive trying to manage organizational responses to diversity problems. Jeff Fairbanks, vice pres... Read More
Jeri Caldwell at MOEX, Inc. (A)
OB-0691 | Published February 08, 2000 | 10 pages Case
Collection: Darden School of Business
This case and its B companion case (UVA-OB-0693) explore the challenges facing an African American executive trying to manage organizational responses to diversity problems. Jeff Fairbanks, vice presi... Read More
Leaders Who Make a Difference: Critical Skills for Leading a Diverse Workforce
OB-0676 | Published September 28, 1999 | 8 pages Technical Note
Collection: Darden School of Business
This note identifies a set of core competencies for managing a diverse workforce effectively. It can be used as a supplemental reading for any case discussion that explores ways managers handle divers... Read More
Kulicke and Soffa Industries, Inc.: Designing a Supply Chain Network
Yemen, Gerry Raz, Gal Davidson, Martin N.
OM-1406 | Published | 14 pages Case
Collection: Darden School of Business
Supply chain network design choices and the challenges in implementing and understanding how alternatives influence firm performance are key management skills that can be applied to the case of a glob... Read More