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Instructional Note - Planning Labor Requirements In Service Operations

Colley, John L. ; Goodwin, Stacey M.

OM-0528 | Published April 10, 1984 | 40 pages Technical Note

Collection: Darden School of Business

This note describes the application of queuing theory to planning work-force requirements in service operations. A step-by-step method is outlined and applied to several examples using tables and char... Read More