Author Profile
James, Erika Hayes
LIVESTRONG: Cycling Around Lance Armstrong
James, Erika Hayes Mead, Jenny
OB-1047 | Published March 22, 2013 | 6 pages Case
Collection: Darden School of Business
In early 2013, the ongoing controversy involving cyclist Lance Armstrong's use of performance-enhancing drugs was taking its toll on the nonprofit LIVESTRONG Foundation, which Armstrong himself had fo... Read More
InvestCo: Ranking and Promotion Redesign
OB-1024 | Published August 18, 2011 | 6 pages Case
Collection: Darden School of Business
To retain competitive advantage in uncertain times, a leading investment bank aligns HR practices with its corporate values and mission through a new 360-degree assessment system. Rolled out among off... Read More
Managing Energy: A Team in Crisis
Goldberg, Rebecca James, Erika Hayes
OB-1023 | Published July 12, 2011 | 10 pages Case
Collection: Darden School of Business
Volatility can emerge in any working group, particularly in a flat hierarchy with no established leader; add diversity and exhaustion to the mix, and a group is vulnerable to buckling under the pressu... Read More
After the Oil Spills: Transformation at the JIC
OB-1011 | Published August 18, 2010 | 16 pages Case
Collection: Darden School of Business
<a href="http://www.youtube.com/watch?v=G_CrrifWqh0/">Media Preview</a> What if you were responsible for the day-to-day operations at the Joint Information Center (JIC) at the Unified Incident Command... Read More
Jim Kutsch: Leader with a Cause
James, Erika Hayes Goldberg, Rebecca
OB-0984 | Published August 13, 2009 | 11 pages Case
Collection: Darden School of Business
This case explores the development of an authentic leader and the wisdom and drive of an extraordinary man. Undaunted by accidental blindness at age 16, Jim Kutsch has thrived in a career in teaching,... Read More
The College of William & Mary: Renew or Resign
OB-0956 | Published June 06, 2008 | 5 pages Case
Collection: Darden School of Business
This case, written from public sources, offers an opportunity to role-play a situation and challenge students to determine whether this event is a crisis. After months of meetings, the school's govern... Read More
Giving and Receiving Feedback Evaluation
James, Erika Hayes Clawson, James G.
OB-0916 | Published November 15, 2007 | 2 pages Technical Note
Collection: Darden School of Business
This chart can be used to help students reflect on and document their feedback conversations. In the course of giving or receiving feedback, we often become so embroiled in what we are saying or in wh... Read More
Decision-Making and Leading through Crisis
James, Erika Hayes Yemen, Gerry
OB-0904 | Published May 16, 2007 | 7 pages Case
Collection: Darden School of Business
During a discussion, a physician once pointed to the name on his lab jacket and said, "MD?makes decisions!" One of the greatest challenges we face in cultivating leadership competence is being centere... Read More
When a Pandemic Hits: Treading H2O and the Possible Pox (A)
James, Erika Hayes Clifton, Jason Yemen, Gerry
OB-0940 | Published January 18, 2007 | 4 pages Case
Collection: Darden School of Business
This five-case series, intended to be taught as a set, presents an opportunity for students to understand that having the leadership mindset is not about going from crisis to crisis, but anticipating ... Read More
When a Pandemic Hits: Treading H2O and the Possible Pox (B)
Yemen, Gerry James, Erika Hayes Clifton, Jason
OB-0941 | Published January 18, 2007 | 5 pages Case
Collection: Darden School of Business
This five-case series, sold as a package, presents an opportunity for students to understand that leadership mindset is not going from crisis to crisis, but anticipating and shaping your organization.... Read More
When a Pandemic Hits: Treading H2O and the Possible Pox (C)
James, Erika Hayes Clifton, Jason Yemen, Gerry
OB-0942 | Published January 18, 2007 | 5 pages Case
Collection: Darden School of Business
This five-case series, sold as a package, presents an opportunity for students to understand that leadership mindset is not going from crisis to crisis, but anticipating and shaping your organization.... Read More
When a Pandemic Hits: Treading H2O and the Possible Pox (D)
James, Erika Hayes Clifton, Jason Yemen, Gerry
OB-0943 | Published January 18, 2007 | 2 pages Case
Collection: Darden School of Business
This five-case series, sold as a package, presents an opportunity for students to understand that leadership mindset is not going from crisis to crisis, but anticipating and shaping your organization.... Read More
When a Pandemic Hits: Treading H2O and the Possible Pox (E)
James, Erika Hayes Clifton, Jason Yemen, Gerry
OB-0944 | Published January 18, 2007 | 2 pages Case
Collection: Darden School of Business
This five-part case series, sold as a package, presents an opportunity for students to understand that leadership mindset is not going from crisis to crisis, but anticipating and shaping your organiza... Read More
Dean DeNisi Schooled by Hurricane Katrina?A Flood of Opportunity (B)
OB-0879 | Published September 20, 2006 Case
Collection: Darden School of Business
Crisis as a source of opportunity and change? How does that happen? This case describes the difficult situation the new dean of the A. B. Freeman School of Business at Tulane University in New Orleans... Read More
Dean DeNisi Schooled by Katrina?A Flood of Opportunity (A)
James, Erika Hayes Babovich, Stacy Lehmejian-Karaszewski, Janusz
OB-0870 | Published March 02, 2006 | 12 pages Case
Collection: Darden School of Business
Crisis as a source of opportunity and change? How does that happen? This case describes the difficult situation the new dean of the A.B. Freeman School of Business at Tulane University in New Orleans,... Read More
The Exxon Valdez Revisited: The Untold Story (A)
James, Erika Hayes Yemen, Gerry
OB-0867 | Published January 24, 2006 | 24 pages Case
Collection: Darden School of Business
Being in charge of cleaning up the March 24, 1989 Exxon Valdez oil spill accident, meant that Otto Harrison, the general manager of Exxon International Alaskan Operations, was there when the storm clo... Read More
The Exxon Valdez Revisited: The Untold Story (B) Epilogue
James, Erika Hayes Yemen, Gerry
OB-0868 | Published January 24, 2006 | 11 pages Case
Collection: Darden School of Business
Being in charge of cleaning up the March 24, 1989 Exxon Valdez oil spill accident, meant Otto Harrison, general manager of Exxon International Alaskan Operations was there when the storm clouds over t... Read More
Human Capital Strategy
OB-0848 | Published July 06, 2005 | 11 pages Case
Collection: Darden School of Business
There are two key principles in human capital strategy. One is that people are assets whose value can be enhanced through investment. The other is that an organization's human capital policies must be... Read More
BET: The Edge on Talent
James, Erika Hayes Davidson, Martin N. Yemen, Gerry
OB-0814 | Published May 21, 2004 | 11 pages Case
Collection: Darden School of Business
This case explores the significance of people management in creating a competitive advantage for organizations. Robert L. Johnson's desire not to work for someone else led him to become founder and ch... Read More
Martha Stewart: Whipping Up a Storm (B)
James, Erika Hayes Wooten, Lynn Yemen, Gerry
OB-0812 | Published April 08, 2004 | 6 pages Case
Collection: Darden School of Business
This B case updates students on the post-conviction situation of Martha Stewart and MSO. After the verdict, MSO stock prices plunged 23%. Were these financial problems just bumps in the road for MSO? ... Read More
Crisis Leadership
OB-0800 | Published March 05, 2004 | 8 pages Case
Collection: Darden School of Business
This technical note examines types of organizational crisis and five phases through which nearly all crises pass. Students are encouraged to move from a mindset that manages crisis to one that generat... Read More
Martha Stewart: Whipping Up a Storm (A)
James, Erika Hayes Wooten, Lynn Yemen, Gerry
OB-0793 | Published January 20, 2004 | 9 pages Case
Collection: Darden School of Business
Sixty-year-old Martha Stewart, founder and former CEO of Martha Stewart Living Omnimedia Inc., was charged with four legal actions alleging she breached her fiduciary duties to MSO when she made "mate... Read More
Nicholas Gray: The More Things Change ... (A)
Clawson, James G. James, Erika Hayes
OB-0773 | Published January 29, 2003 | 15 pages Case
Collection: Darden School of Business
Can you really change your behavior at work? What if you believe your approach has served you well in the past and helped you succeed to where you are today? This series of cases features Nicholas Gra... Read More
Nicholas Gray: The More Things Change ... (B)
Clawson, James G. James, Erika Hayes Yemen, Gerry
OB-0774 | Published January 29, 2003 | 7 pages Case
Collection: Darden School of Business
Can you really change your behavior at work? What if you believe your approach has served you well in the past and helped you succeed to where you are today? This series of cases features Nicholas Gra... Read More
Trust Assessment Wheel
OB-0762 | Published July 22, 2002 | 8 pages Exercise
Collection: Darden School of Business
This exercise is designed to help students identify patterns of trust within their network of work and/or personal relationships. The exercise examines three types of trust (communication-based, contr... Read More