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Martin, Sean

Founder Mode Versus Manager Mode: The Airbnb Growth Challenge

Martin, Sean ; Kalogeropoulos, Demitri

ENT-0241 | Published April 25, 2025 | 8 pages Case

Collection: Darden School of Business

In September 2024, Airbnb, Inc. (Airbnb), CEO Brian Chesky unintentionally ignited a fierce debate in management circles when he explained how he had shifted his leadership approach to what he called ... Read More

Understanding Organizational Culture: An Iceberg and a Toolkit

Martin, Sean ; Kemp, Bianca

OB-1485 | Published March 12, 2025 | 12 pages Technical Note

Collection: Darden School of Business

This technical note explores the concept of culture within an organizational context—what it is, how it functions, how it shows up, how it differs, and more importantly, how one effectively influences... Read More

Moral Disengagement in Decision-Making

Martin, Sean

OB-1464 | Published July 24, 2024 | 5 pages Technical Note

Collection: Darden School of Business

This technical note describes an important rationalization process called moral disengagement that helps explain why and how people make decisions that stray away from the values they claim to hold. T... Read More

Courtney Meeks and the Culture of Change at Milliken

Martin, Sean ; Younge, Ayana ; Yemen, Gerry ; Kemp, Bianca

OB-1456 | Published May 14, 2024 | 9 pages Case

Collection: Darden School of Business

This field-based case puts students in the role of Courtney Meeks, a young Black senior HR manager at Milliken & Company (Milliken) in Spartanburg, South Carolina. A self-described “yes-to-everything ... Read More

Southwest Airlines: Cutting through the Storm (B)

Martin, Sean ; Yemen, Gerry

OB-1453 | Published March 06, 2024 | 4 pages Case

Collection: Darden School of Business

Winter Storm Elliott was a major storm system that grounded air travel across the United States in the days before and after Christmas of 2022. While other major airlines recovered quickly and got pas... Read More

Southwest Airlines: Cutting through the Storm (A)

Martin, Sean ; Yemen, Gerry

OB-1452 | Published March 06, 2024 | 10 pages Case

Collection: Darden School of Business

Winter Storm Elliott was a major storm system that grounded air travel across the United States in the days before and after Christmas of 2022. While other major airlines recovered quickly and got pas... Read More

Butts in Seats: Helping the UVA Athletic Department Fill Scott Stadium

Martin, Sean ; Detert, James R.

OB-1289 | Published August 08, 2019 | 21 pages Case

Collection: Darden School of Business

Carla Williams, the director of athletics for the University of Virginia (UVA), considered what steps the Athletics Department needed to take in the coming years to increase revenues. In 2017, UVA ath... Read More

Growing a Team at LandCare: Excellence in the Field

Martin, Sean ; Craddock, Jenny

OB-1284 | Published July 22, 2019 | 25 pages Case

Collection: Darden School of Business

In October 2018, Mike Bogan, CEO of LandCare, a nationwide commercial landscaping firm, was concerned about the significant headwinds facing not only LandCare but the entire landscaping industry at th... Read More

Defining Leadership and Effectiveness

Martin, Sean

OB-1292 | Published June 13, 2019 | 8 pages Technical Note

Collection: Darden School of Business

This technical note helps explain what leadership really is, explores some of the factors that influence leader effectiveness, and introduces the basics of how people can begin to develop as leaders. ... Read More

Marlow Construction (B): Robby Gomez

Martin, Sean

OB-1283 | Published June 06, 2019 | 1 pages Case

Collection: Darden School of Business

This case represents an amalgam of commonly reported experiences people have when interacting with others from different social class backgrounds and positions of power. The A case takes the perspecti... Read More

Marlow Construction (A): Dan Marlow, Founder and President

Martin, Sean

OB-1282 | Published June 06, 2019 | 1 pages Case

Collection: Darden School of Business

This case represents an amalgam of commonly reported experiences people have when interacting with others from different social class backgrounds and positions of power. The A case takes the perspecti... Read More

Heart of a Champion

Martin, Sean

OB-1288 | Published May 17, 2019 | 9 pages Case

Collection: Darden School of Business

Kobe Bryant and Tim Duncan are widely regarded as two of the greatest basketball players in NBA history. Both led their teams to championships, and both were named MVP and All-Star multiple times. But... Read More