Author Profile
Scherer, William
The Collections Subsidiary
Pfeifer, Phillip E. Scherer, William Fuller, Doug
OM-1220 | Published February 09, 2005 | 7 pages Case
Collection: Darden School of Business
Mike Williams must analyze the results of 25,075 outbound phone calls placed by 145 phone representatives during a four-week period. Although many of the phone reps are being rewarded for outstanding ... Read More
MNB One Credit-Card Portfolio
QA-0613 | Published July 09, 2003 | 10 pages Case
Collection: Darden School of Business
A credit-card company must value portfolios of customers based on their future earnings. The payment characteristics of customers serve to classify them into states. This case can be the basis for dis... Read More
Select Collections, Inc.
Pfeifer, Phillip E. Scherer, William Pomroy, Thomas A.
QA-0584 | Published January 28, 2002 | 6 pages Case
Collection: Darden School of Business
Select Collections sounds like the name of a fancy dress shop. Actually, in this case, it's a collection agency whose credit manager has asked a summer intern to apply her knowledge of regression anal... Read More