Author Profile
Snyder, Andrew
Business Process Mapping
Landel, Robert D. Snyder, Andrew
OM-1423 | Published September 02, 2011 | 10 pages Technical Note
Collection: Darden School of Business
Appropriate for courses in operations management and process improvement. This technical note explains how to utilize process maps as tools to show workflow steps, clarify process expectations and res... Read More
Business Process Mapping: Prospective Student Visits to the Darden School
Landel, Robert D. Snyder, Andrew
OM-1445 | Published July 15, 2011 | 2 pages Technical Note
Collection: Darden School of Business
Appropriate for courses in operations management and process improvement. Hundreds of prospective students visit the Darden Graduate School of Business Administration throughout the academic year to i... Read More
Business Process Mapping: The Darden School Mailroom
Landel, Robert D. Snyder, Andrew
OM-1444 | Published July 12, 2011 | 11 pages Technical Note
Collection: Darden School of Business
The Darden School mailroom and the activities of its manager are analyzed using process mapping and waste identification tools. The note illustrates how one can observe and analyze a process for which... Read More