Author Profile
Tucker, Chad
Queue Management: Elimination, Expectation, and Enhancement
Weiss, Elliott N. Tucker, Chad
OM-1581 | Published September 26, 2017 | 9 pages Technical Note
Collection: Darden School of Business
The mathematical relationships predicting average waiting time as a function of arrival patterns, service time distributions, number and types of servers, and various queue disciplines are well known.... Read More
Visualizing Process Behavior
Weiss, Elliott N. Tucker, Chad
OM-1541 | Published January 06, 2016 | 6 pages Technical Note
Collection: Darden School of Business
Process behavior charts—also called control charts or Shewhart charts after their creator—provide a means to interpret data as they are generated. While many statistical methods and graphs are useful ... Read More