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Whitler, Kimberly A.

Assessing and Improving Digital Ability: Procter & Gamble's Approach to Raising Brands' Digital Competency

Whitler, Kimberly A. ; Wilder, F. D.

M-1035 | Published April 05, 2023 | 6 pages Technical Note

Collection: Darden School of Business

This technical note follows F. D. Wilder, who is being tasked with driving the Procter and Gamble's digital transformation effort. The cornerstone of the transformation would be “assessing and improvi... Read More

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Athlete Brands: How to Benefit from Your Name, Image & Likeness

Whitler, Kimberly A. ; Hodgkins, Jay P.

M-1021 | Published July 28, 2022 | 80 pages Book

Collection: Darden School of Business

Whether it is practice or a game, successful athletes always have a strategy to make sure they achieve their goals. Preparing for NIL success by developing an athlete brand is no different—it requires... Read More

Mickey Mouse Takes a Stand: Does Sociopolitical Activism Change the Disney Story?

Whitler, Kimberly A. ; Goodman, Alex ; McNeilly, Mark ; Goodman, Adam

M-1031 | Published June 23, 2022 | 18 pages Case

Collection: Darden School of Business

This case presents the Walt Disney Company’s (Disney’s) involvement in Florida House Bill 1557, the Parental Rights in Education Act, known by opponents as the “Don’t Say Gay” bill. It can be used to ... Read More

Miche Mix: Designing a CMO Role

Whitler, Kimberly A. ; Fasano, Patrick

M-1029 | Published June 10, 2022 | 9 pages Case

Collection: Darden School of Business

This case introduces the concept of job design and provides students with an opportunity to learn about, deconstruct, and reconstruct a CMO role. Students will assume the part of Adrian Viesca, CEO of... Read More

Brand Purpose

Whitler, Kimberly A. ; Pohl, Mark

M-1016 | Published August 20, 2021 | 14 pages Technical Note

Collection: Darden School of Business

This technical note will help provide insight on what a brand purpose is, why it matters, and how companies can vary in their design and application of brand purpose. Since the concept of brand purpos... Read More

Branding the Master Brander (B): Implementing Procter & Gamble's Employer Brand

Whitler, Kimberly A.

M-1005 | Published October 12, 2020 | 12 pages Case

Collection: Darden School of Business

This case provides students with a rare opportunity to understand the relationship between brand positioning design and delivery. While strategic challenges are often attractive to students, this case... Read More

Branding the Master Brander (A): Positioning Procter & Gamble's Employer Brand

Whitler, Kimberly A.

M-1004 | Published October 12, 2020 | 17 pages Case

Collection: Darden School of Business

This case provides students with an opportunity to analyze and define a desired positioning for Procter & Gamble's (P&G's) US employer brand. In addition to enabling students to actively engage in ass... Read More

Employer Branding: What It Is and Why It Matters

Whitler, Kimberly A. ; Young, Sarah

M-1003 | Published September 30, 2020 | 11 pages Technical Note

Collection: Darden School of Business

This technical note outlines what an employer brand is, how it relates to a consumer brand, and why it matters. It allows students to be able to put their knowledge to the test by evaluating the attri... Read More

Conjoint Analysis: Estimating Consumer Preferences

Cian, Luca ; Anik, Lalin ; Kim, Tami ; Steenburgh, Thomas J. ; Whitler, Kimberly A. ; Ferrera, Ryan ; Hills, Winfred

M-1002 | Published August 03, 2020 | 8 pages Exercise

Collection: Darden School of Business

This exercise walks students through using conjoint analysis to determine customer preferences and price sensitivity using the example of car sales. It includes steps to determine attribute levels, ho... Read More

Brand Measurement Methods

Whitler, Kimberly A. ; Regan, Ellen

M-0920 | Published February 21, 2019 | 25 pages Technical Note

Collection: Darden School of Business

While the importance of developing a superior brand is a common goal across firms, a key challenge marketers face is the measurement of a brand. What does it mean to measure a brand? It is about the w... Read More

Developing a Superior Positioning Concept for a Product, Service, Idea, or Experience

Whitler, Kimberly A.

M-0919 | Published September 05, 2018 | 12 pages Technical Note

Collection: Darden School of Business

While there are a number of courses focused on helping students create and perfect innovative new products, there remains a gap regarding how to create and perfect the idea—or the positioning behind t... Read More

Country Market Collection: A Case of Channel Conflict

Whitler, Kimberly A. ; Raggio, Randle D.

M-0942 | Published November 09, 2017 | 4 pages Case

Collection: Darden School of Business

Ashton Thyme, an upscale furniture boutique in Athens, Georgia, has been granted exclusive territory to sell antique-reproduction furniture from Country Market Collection. But a customer has found the... Read More

Exercise: Creating a Model of Consumer Behavior

Whitler, Kimberly A. ; Hammerle, Jude

M-0893 | Published December 19, 2016 | 3 pages Exercise

Collection: Darden School of Business

Converting myriad data into a simple, visual conceptual model is the basis for developing the ability to communicate consumer marketing insights up, down, and across the organization. This enables the... Read More

Developing a Marketing Technology Blueprint

Whitler, Kimberly A. ; Vaughan, Scott A.

M-0906 | Published December 08, 2016 | 8 pages Technical Note

Collection: Darden School of Business

This note introduces the concept of a marketing technology blueprint (MarTech Blueprint), instructs students how to create one, and gives real-world examples of how a MarTech Blueprint might be used. Read More

Build Your Brand with Social Media: How to Get Started Using Twitter

Whitler, Kimberly A.

M-0913 | Published August 26, 2016 | 5 pages Technical Note

Collection: Darden School of Business

Although most people are consumers of social media, few understand how to leverage it to build a brand—whether it is their own brand or a firm's brand. Just as Wal-Mart customers are not experts at ma... Read More

Buick at a Crossroads: Building Brand Momentum

Whitler, Kimberly A. ; Yemen, Gerry ; Wells, Graham D.

M-0907 | Published August 02, 2016 | 27 pages Case

Collection: Darden School of Business

Few cases allow the student to understand the relationship between brand strategy, marketing strategy, implementation, and analysis. While some conceive of the process as being sequential, this case d... Read More

Developing a Superior Creative Brief

Whitler, Kimberly A.

M-0891 | Published February 11, 2016 | 21 pages Technical Note

Collection: Darden School of Business

This technical note is designed to introduce the Creative Brief, a document that plays a crucial role in the process of converting marketing strategy into implementation. Many creatives believe that b... Read More

Developing a Superior Strategic Marketing Plan

Whitler, Kimberly A.

M-0890 | Published February 11, 2016 | 17 pages Technical Note

Collection: Darden School of Business

While both management and marketing courses detail the importance of having a strategy, there is a dearth of tools available that can help students understand how to create a strategic plan—as well as... Read More

Developing a Superior Brand Essence Statement

Whitler, Kimberly A.

M-0892 | Published February 04, 2016 | 12 pages Technical Note

Collection: Darden School of Business

Brands make promises to consumers, but where do these promises come from? How do brand teams decide what promise to make? This is where the brand essence statement (BES) comes in. It is a document, pi... Read More

A Note on Market Definition, Segmentation, and Targeting: Three (of Four) Steps in Developing Marketing Strategy

Moore, Marian Chapman ; Whitler, Kimberly A.

M-0895 | Published January 14, 2016 | 13 pages Technical Note

Collection: Darden School of Business

Marketing strategy, part of the marketing planning process, flows directly from a company's goals and helps define how the marketing organization will help the firm achieve its objectives. Marketing ... Read More

David's Bridal: Customer Relationship Management in the Digital Age

Whitler, Kimberly A. ; Farris, Paul W. ; Thompson, Sylvie

M-0899 | Published November 24, 2015 | 20 pages Case

Collection: Darden School of Business

This case replaces UVA-M-0837. It can be used in a variety of marketing and strategy classes to understand how (1) at a macro level, a shift in consumer and environmental factors can impact firm strat... Read More

A Strategic Marketing Plan to Successfully Deliver Your Professional Brand

Whitler, Kimberly A.

M-0894 | Published October 20, 2015 | 7 pages Exercise

Collection: Darden School of Business

This exercise will help students understand how to develop a Strategic Marketing Plan: an essential skill, but one that many business, government, and organizational leaders are not equipped to develo... Read More

Your Professional Brand: Creating a Brand Essence Statement for Your Internship

Whitler, Kimberly A. ; Moore, Marian Chapman

M-0881 | Published October 19, 2015 | 3 pages Exercise

Collection: Darden School of Business

Although not all MBA students end up working in a marketing function and/or on a brand per se, all students will develop a professional brand, whether it is proactively built or created through happen... Read More

Your Professional Brand: Creating a Brand Essence Statement for Your Career

Whitler, Kimberly A. ; Moore, Marian Chapman

M-0887 | Published October 19, 2015 | 3 pages Exercise

Collection: Darden School of Business

Although not all MBA students end up working in a marketing function and/or on a brand per se, all students will develop a professional brand, whether it is proactively built or created through happen... Read More