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Harris, Jared D.

Trader Joe's: Navigating the Changing Seas of an Evolving Industry

Harris, Jared D. ; Brooks, Carson ; Tongate, Julia

S-0412 | Published December 07, 2023 | 16 pages Case

Collection: Darden School of Business

Trader Joe’s, a specialized grocery retailer, occupies a successful niche market segment of selling highly valued, unique, and often quirky private-label-branded goods. Store locations, size, and in-s... Read More

Peloton's Post-Pandemic Predicament

Harris, Jared D. ; Tongate, Julia

S-0413 | Published November 28, 2023 | 11 pages Case

Collection: Darden School of Business

Peloton, a manufacturer of exercise equipment and a platform for interactive fitness, combined elegant hardware, top-notch fitness classes led by world-class athletes, the largest network of subscribe... Read More

Crisis at Away (B)

Cheng, Yo-Jud ; Harris, Jared D. ; Surprise, Noelle

S-0362 | Published October 24, 2022 | 2 pages Case

Collection: Darden School of Business

This case is a follow-up to "Crisis at Away (A)" (UVA-S-0361), which explores the lifestyle-brand start-up Away as it grapples with a public-relations crisis. Its CEO has made serious missteps in a pu... Read More

Crisis at Away (A)

Cheng, Yo-Jud ; Harris, Jared D. ; Surprise, Noelle

S-0361 | Published October 24, 2022 | 16 pages Case

Collection: Darden School of Business

When should a board of directors push for a CEO change? This case explores the experiences of the board of directors of a popular and successful lifestyle-brand start-up as it grapples with a public-r... Read More

Internationalization Analysis

Harris, Jared D. ; Lenox, Michael ; Cheng, Yo-Jud

S-0398 | Published October 05, 2022 | 6 pages Technical Note

Collection: Darden School of Business

How do firms decide where to compete internationally? What challenges arise when competing across borders? What are different ways to enter a new foreign market? How should the firm compete in that ne... Read More

Marriott International: Hospitality’s Uncertain Future

Harris, Jared D. ; Snell, Scott ; Harrison, Katharine

S-0396 | Published October 05, 2022 | 22 pages Case

Collection: Darden School of Business

When industry conditions are disrupted, planning for the future can be difficult. For instance, the COVID-19 pandemic had a profound impact on the hospitality industry, not only depressing demand duri... Read More

Uber: The Turbulent Rise of “Everyone’s Private Driver”

Harris, Jared D. ; Mead, Jenny ; Sell, Andrew

S-0354 | Published October 04, 2022 | 27 pages Case

Collection: Darden School of Business

The meteoric rise of ride-sharing firm Uber illustrates how gig-economy firms can grow to prominence and disrupt older, mature industries. Yet Uber's trajectory has also been rife with nontrivial tens... Read More

Nintendo and the Future of Video Gaming

Harris, Jared D. ; Lenox, Michael ; Harrison, Katharine ; Reiss, Mathew ; Goldberg, Rebecca

S-0341 | Published September 23, 2022 | 28 pages Case

Collection: Darden School of Business

This case presents the evolution of Nintendo’s gaming technology and discusses the history of the video gaming sector over eight generations of releases. It illustrates how industry dynamics shift ove... Read More

Vignettes on Fiduciary Duty

Harris, Jared D.

E-0473 | Published January 24, 2022 | 1 pages Case

Collection: Darden School of Business

In this set of five vignettes, students must consider the role of fiduciary duty in a range of situations. Read More

Peloton's Pandemic Momentum

Harris, Jared D.

S-0346 | Published December 15, 2021 | 4 pages Case

Collection: Darden School of Business

Peloton, a manufacturer of exercise equipment and a platform for interactive fitness, combined elegant hardware, top-notch fitness classes led by world-class athletes, the largest network of subscribe... Read More

Out for Blood: Tyler Shultz and Theranos (A)

Harris, Jared D. ; Agle, Bradley R. ; Mead, Jenny ; Scoville, Jimmy

E-0440 | Published September 22, 2020 | 18 pages Case

Collection: Darden School of Business

In early 2014, recent Stanford University graduate Tyler Shultz was in a quandary. He had been working at Theranos, a blood-diagnostic company founded by Elizabeth Holmes, a Stanford-dropout wunderkin... Read More

Moral Theory, Frameworks, and the Language of Ethics and Business

Wicks, Andrew C. ; Freeman, R. Edward ; Harris, Jared D. ; Parmar, Bidhan L. ; Mead, Jenny

E-0405 | Published January 05, 2016 | 9 pages Technical Note

Collection: Darden School of Business

Since ethics is an integral part of management, it is vital for managers to become comfortable with the language of ethics, and to understand how it is inextricable from the language of business. Stud... Read More

Bad Arguments and Rationalization in Business

Freeman, R. Edward ; Wicks, Andrew C. ; Harris, Jared D. ; Parmar, Bidhan L. ; Mead, Jenny

E-0406 | Published January 05, 2016 | 7 pages Technical Note

Collection: Darden School of Business

The following note attempts to catalog and analyze a set of flawed but common arguments made in business and organizational settings to drive strategic and operational decision-making. The arguments a... Read More

Using a Framework to Create Better Choices

Parmar, Bidhan L. ; Freeman, R. Edward ; Wicks, Andrew C. ; Harris, Jared D. ; Mead, Jenny

E-0407 | Published January 05, 2016 | 6 pages Technical Note

Collection: Darden School of Business

Intuition can be a good guide for decision making when the current situation generally matches the situations in which the intuition was formed. But for novel or ambiguous situations, relying only on ... Read More

The Book of Bad Arguments

Wicks, Andrew C. ; Freeman, R. Edward ; Harris, Jared D. ; Parmar, Bidhan L. ; Mead, Jenny ; Mayo, Zachary

E-0408 | Published January 05, 2016 | 6 pages Technical Note

Collection: Darden School of Business

This note, intended to accompany the short booklet An Illustrated Book of Bad Arguments, discusses the logical framework behind argumentation and presents the basic logical rules necessary to reach so... Read More

Ethics Beneath the Surface

Harris, Jared D. ; Hernandez, Morela ; Guarana, Cristiano

E-0409 | Published December 18, 2015 | 10 pages Technical Note

Collection: Darden School of Business

Whereas there is much focus on improving the cognitive aspects of ethical decision-making, many of the drivers of managerial action are nondeliberative. The explosion of academic work in behavioral sc... Read More

Moral Voice: Talking About Ethics at Work

Harris, Jared D. ; Hess, Megan

E-0411 | Published December 18, 2015 | 6 pages Technical Note

Collection: Darden School of Business

There are a number of reasons that individuals find it challenging to engage in discussion about ethics and values in the workplace environment, yet engagement regarding values is critically important... Read More

JetBlue Airways versus American Airlines: A Competitive Dynamics Game

Lenox, Michael ; Harris, Jared D.

S-0250 | Published May 20, 2015 | 3 pages Case

Collection: Darden School of Business

This exercise has been used in Darden's first-year strategy course in conjunction with the "JetBlue Airways versus American Airlines" case series and is appropriate for any strategy course in a module... Read More

Making Ethics Personal: Character and Your Personal Vision

Harris, Jared D.

E-0393 | Published January 09, 2014 | 3 pages Technical Note

Collection: Darden School of Business

Ethics, in addition to being about principles and consequences, is about character: the individual traits and qualities that define what kind of person someone is and who they hope to become. This tec... Read More

Redhook Ale Brewery

Harris, Jared D. ; Lenox, Michael ; Liedtka, Jeanne M. ; Goldberg, Rebecca

S-0230 | Published November 15, 2013 | 19 pages Case

Collection: Darden School of Business

In 1995, Paul Shipman, CEO of Redhook Ale Brewery, and his management team prepared to enter uncharted territory by taking their craft-brewing operation public in the United States. Although there alr... Read More

The Battle for Logan Airport: JetBlue Airways versus American Airlines

Harris, Jared D. ; Lenox, Michael ; Goldberg, Rebecca

S-0229 | Published October 21, 2013 | 22 pages Case

Collection: Darden School of Business

JetBlue Airways is only five days away from entering the Boston market by establishing a presence at Logan International Airport. The VP of strategy for JetBlue considers the range of potential compet... Read More

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The Strategist’s Toolkit

Lenox, Michael ; Harris, Jared D.

S-0195 | Published July 30, 2013 | 108 pages Book

Collection: Darden School of Business

The Strategist's Toolkit is designed for anyone needing to engage in any kind of strategic planning exercise: basic or advanced. Paired with case studies, the toolkit trains adherents to think strateg... Read More

Apple (Computer) Inc: Whither the Mac?

Lenox, Michael ; Harris, Jared D. ; Goldberg, Rebecca

S-0202 | Published October 11, 2011 | 15 pages Case

Collection: Darden School of Business

A product manager at Apple examines the past, present, and future of the PC industry in September 2011 in the wake of Steve Jobs's resignation and HP's announcement that it was exiting the PC industry... Read More

Sony Playstation 4: Aim and Fire

Lenox, Michael ; Harris, Jared D. ; Goldberg, Rebecca

S-0203 | Published October 11, 2011 | 14 pages Case

Collection: Darden School of Business

Kazuo Hirai, president and group CEO of the Sony division charged with manufacturing the PlayStation, is faced with a strategic crossroads as he decides which functional elements and target demographi... Read More

Lay's Potato Chips: The Crunch Is On (A)

Harris, Jared D. ; Yemen, Gerry ; Lozano, Amanda

S-0200 | Published October 07, 2011 | 14 pages Case

Collection: Darden School of Business

Snack-food customers claim they want to eat healthier snacks and lose weight, but snacks marketed as nutrition-wise don't sell as well as traditional salty snacks, such as the iconic Lay's brand of po... Read More

Lay's Potato Chips: The Crunch Is On (B)

Harris, Jared D. ; Yemen, Gerry

S-0201 | Published October 07, 2011 | 1 pages Case

Collection: Darden School of Business

Snack-food customers claim they want to eat healthier snacks and lose weight, but snacks marketed as nutrition-wise don't sell as well as traditional salty snacks, such as the iconic Lay's brand of po... Read More

Walt Disney Co.: Mickey Mouse or Media Mammoth?

Harris, Jared D. ; Lenox, Michael ; Biladeau, Andrew ; Yemen, Gerry

S-0178 | Published January 12, 2011 | 2 pages Case

Collection: Darden School of Business

Suitable for MBA-level classes, this is one of several short strategy-focused "live" cases that require students to collect data and information from public sources in order to do an analysis around d... Read More

Introduction to Strategy

Lenox, Michael ; Liedtka, Jeanne M. ; Snell, Scott A. ; Harris, Jared D.

S-0183 | Published March 22, 2010 | 4 pages Technical Note

Collection: Darden School of Business

Strategy is complex, requiring clarity about organizational objectives as well as the variety of external forces?competitive, economic, and technological?that come into play. Ultimately, strategy is a... Read More

BP: Beyond Petroleum

Yemen, Gerry ; Lenox, Michael ; Harris, Jared D.

S-0182 | Published January 12, 2010 | 16 pages Case

Collection: Darden School of Business

Suitable for MBA, EMBA, and executive education programs, this case uses the complexities of the oil industry to set the stage to unfold a stakeholder analysis on BP's growth and opportunity in the re... Read More

Google and Internet Privacy (A)

Harris, Jared D. ; Denoncour, Joan ; Heffernan, Edward ; Koranne, Rahul ; Marxen, Jake ; Neu, Thomas ; Sundaresan, Narayanan ; Bowie, Norman E. ; Mead, Jenny

E-0344 | Published March 13, 2009 | 16 pages Case

Collection: Darden School of Business

Based on their use of a shared computer and the Internet ads that keep popping up, two co-workers suspect that another co-worker is HIV-positive or has AIDS. Using this story platform, the case explor... Read More

Google and Internet Privacy (B)

Harris, Jared D. ; Denoncour, Joan ; Heffernan, Edward ; Koranne, Rahul ; Marxen, Jake ; Neu, Thomas ; Sundaresan, Narayanan ; Bowie, Norman E. ; Mead, Jenny

E-0345 | Published March 13, 2009 | 3 pages Case

Collection: Darden School of Business

This case begins with the resolution of the A case (disturbed by the office reaction to him, Patton resigns), and then discusses the privacy issues in the situation from a Utilitarian and a Kantian pe... Read More

An Introduction to Ethics: Framing and Key Themes in Business Ethics

Wicks, Andrew C. ; Parmar, Bidhan L. ; Freeman, R. Edward ; Harris, Jared D. ; Mead, Jenny

E-0340 | Published January 12, 2009 | 7 pages Technical Note

Collection: Darden School of Business

This technical note provides an introduction to the some of the key concepts of ethics relevant to business. Read More

What Is Strategic Management?

Harris, Jared D. ; Chen, Ming-Jer ; Fairchild, Gregory B. ; Freeman, R. Edward ; Venkataraman, S. ; Mead, Jenny

S-0166 | Published January 11, 2009 | 3 pages Technical Note

Collection: Darden School of Business

A brief introduction to the field of strategic management, including basic concepts and scope. Read More

Developing and Nurturing Strategic Capabilities

Harris, Jared D. ; Chen, Ming-Jer ; Fairchild, Gregory B. ; Freeman, R. Edward ; Venkataraman, S. ; Mead, Jenny

S-0167 | Published January 11, 2009 | 4 pages Technical Note

Collection: Darden School of Business

Brief discussion of resources and capabilities, their importance, and their role in the creation of competitive advantage. Read More

Creating Value for Stakeholders

Harris, Jared D. ; Chen, Ming-Jer ; Fairchild, Gregory B. ; Freeman, R. Edward ; Venkataraman, S. ; Mead, Jenny

S-0169 | Published January 11, 2009 | 5 pages Technical Note

Collection: Darden School of Business

Brief discussion of managing for stakeholders and the role this plays in achieving value creation and competitive advantage. Read More

GE Healthcare in India: An (Ultra)Sound Strategy?

Harris, Jared D. ; Mead, Jenny ; Jain, Mayank

E-0337 | Published October 14, 2008 | 21 pages Case

Collection: Darden School of Business

This case outlines the dilemma of a president and CEO of GE Healthcare India. Its ultrasound machines were implicated in many cases of prenatal sex determination in a society that favored males, so to... Read More

Moral Theory and Frameworks

Wicks, Andrew C. ; Harris, Jared D. ; Parmar, Bidhan L.

E-0339 | Published January 12, 2003 | 13 pages Technical Note

Collection: Darden School of Business

This technical note outlines background theories of ethics that are relevant to managerial decision making and develops a framework that managers can use to enhance their ability to make good choices. Read More

Ethics and MBA Recruiting—Some Vignettes

Freeman, R. Edward ; Werhane, Patricia H. ; Harris, Jared D. ; Mead, Jenny

E-0185 | Published October 19, 2000 | 16 pages Case

Collection: Darden School of Business

These vignettes highlight a number of ethical issues for MBA students as they begin the process of finding a job. They serve as a practical springboard for a discussion of topics ranging from sexual h... Read More

Medfield Pharmaceuticals

Lipson, Marc L. ; Mead, Jenny ; Harris, Jared D.

F-1636 | Published | 13 pages Case

Collection: Darden School of Business

Susan Johnson, founder and CEO of Medfield Pharmaceuticals, is faced with conflicting recommendations for extending the patent life of the company’s flagship product, Fleximat, scheduled to go off pat... Read More

Tata Motors Limited: Ratan's Next Step

Biladeau, Andrew ; Yemen, Gerry ; Lenox, Michael ; Harris, Jared D.

S-0184 | Published | 11 pages Case

Collection: Darden School of Business

Suitable for MBA, EMBA, and executive education programs, this case uses Tata Motors' move to acquire Jaguar Land Rover (JLR) from Ford to analyze a growth-through-acquisition strategy. It offers a di... Read More

Streaming the Future: Netflix's Global Expansion

Harris, Jared D. ; Kim, K. Dennie ; Vasquez, Renzo

S-0345 | Published | 18 pages Case

Collection: Darden School of Business

This case is set in the rapidly changing and technologically emerging industry of on-demand streaming video, which offers Netflix a number of strategic choices. For instance, strategies can involve ch... Read More

Which Kaptein to Choose? The Havoysund Fleet Question

Fairchild, Gregory B. ; Parmar, Bidhan L. ; Harris, Jared D. ; Mead, Jenny

E-0419 | Published | 9 pages Case

Collection: Darden School of Business

Olaf Tryggvason, owner of a fleet of fishing ships in a small northern Norwegian town, has been offered and has accepted a reality television deal about the fleet to create a show along the lines of "... Read More

LVMH: The Scope of Luxury

Snell, Scott A. ; Harris, Jared D.

S-0423 | Published | 2 pages Case

Collection: Darden School of Business

Suitable for MBA-level classes, this is one of several short strategy-focused "live" cases that require students to collect data and information from public sources in order to do an analysis around d... Read More