Author Profile

Temkin, Jacqueline
The University of Virginia Health System (A): Creating a High-Reliability Organization
Landel, Robert D. Temkin, Jacqueline Matherne, G. (Paul)
OM-1833 | Published May 19, 2025 | 22 pages Case
Collection: Darden School of Business
Tracey Hoke, MD, chief of quality and performance improvement for the University of Virginia Health System (UVAHS), is deciding how to better achieve organizational goals in safety and quality. UVAHS ... Read More
The University of Virginia Health System (B): Are Service Lines the Answer?
Landel, Robert D. Temkin, Jacqueline Matherne, G. (Paul)
OM-1834 | Published May 19, 2025 | 2 pages Case
Collection: Darden School of Business
Tracey Hoke, MD, chief of quality and performance improvement for the University of Virginia Health System (UVAHS), is deciding how to better achieve organizational goals in safety and quality. UVAHS ... Read More
Business Plan Development: Overview
Fairchild, Gregory B. Temkin, Jacqueline Becker, Buzz
ENT-0231 | Published September 12, 2022 | 3 pages Exercise
Collection: Darden School of Business
This exercise and its accompanying handouts, designed to be used in courses for non-MBA audiences that explore aspects of entrepreneurship, guide students through the development of their very own bus... Read More
The University of Virginia Health System: The Next Generation of Quality Care and Patient Safety (B)
Temkin, Jacqueline Landel, Robert D.
OM-1610 | Published May 15, 2019 | 21 pages Case
Collection: Darden School of Business
This case, a follow-up to "The University of Virginia Health System: The Next Generation of Quality Care and Patient Safety (A)" (UVA-OM-1608) continues to follow the University of Virginia Health Sys... Read More
The University of Virginia Health System: The Next Generation of Quality Care and Patient Safety (A)
Temkin, Jacqueline Landel, Robert D.
OM-1608 | Published | 23 pages Case
Collection: Darden School of Business
This case examines the transformation of the University of Virginia Health System (UVAHS) into a leader of operational excellence focused on both patient outcomes and health care team members' well-be... Read More