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A Note on Managing Process Flows

Ramdas, Kamalini

Technical Note

A Note on Managing Process Flows

Ramdas, Kamalini

OM-1194 | Published August 13, 2005 | 7 pages Technical Note

Collection: Darden School of Business

Product Details

This note focuses on the fundamentals of managing process flows. A process viewpoint is useful when the goal is to manage operational metrics such as capacity, cost, inventory, or responsiveness. The note examines Little's Law, the fundamental relationship among three important metrics: average inventory, average throughput time, and average throughput rate in any system that is in equilibrium.

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