Business Case Studies & Business Publications

The Client Who Fell through the Cracks (...

Gentile, Mary, Kle...

Case

The Client Who Fell through the Cracks (A)

Gentile, Mary; Klepper, William; Sarosky, Sharon; Goyal, Suprita

OB-1130 | Published February 28, 2010 | 2 pages Case

Collection: Darden School of Business

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This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. Giving Voice to Values (GVV) is an innovative curriculum for values-driven management and leadership, designed to be integrated across the core business curriculum as well as to stand alone. This case deals with a bank analyst who is told to cover up poor portfolio performance for a small private wealth management client; she works to find an effective way to resist this direction.