Instructional Note - Planning Labor Requ...
Colley, John L., G...
Instructional Note - Planning Labor Requirements In Service Operations
Colley, John L.; Goodwin, Stacey M.
OM-0528 | Published April 10, 1984 | 40 pages Technical Note
Collection: Darden School of Business
Product Details
This note describes the application of queuing theory to planning work-force requirements in service operations. A step-by-step method is outlined and applied to several examples using tables and charts--not queuing-theory formulas. Eleven assignment problems are included in the note. This note and related materials can be used as part of the Workforce Planning Module.
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