Business Case Studies & Business Publications

Choosing Cloud for a Growing and Dynamic...

Verma, Sanjay

Case

Choosing Cloud for a Growing and Dynamic Organization: A Case of Fortis Healthcare

Verma, Sanjay

IIMA-IS0137 | Published March 26, 2019 | 15 pages Case

Collection: Indian Institute of Management, Ahmedabad

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The case deals with a chain of hospitals, that has grown vary fast in last few years as a result of various acquisitions and new developments. The hospital chain is lagging behind in use of technology. The IT department is inward looking and the focus is more on provide support services rather than strategic orientation. A new CIO takes charge of the IT department and decides to transform IT from playing a support to strategic role. He identifies cloud computing as a tool to take the leap. The case provides an opportunity to discuss the type of service and deployment models of benefits of cloud technology. A rough data to do financial evaluation of cloud technology is presented. Evaluation parameters that may be used to decide on cloud versus in-house technology are also discussed.

To explain challenges faced in managing IT in organisation. To understand benefirs of cloud computing. To understand potential of cloud. To evaluate financial benefits from cloud computing.