Business Case Studies & Business Publications

Teamwork Turmoil

Isabella, Lynn A.,...

Case

Teamwork Turmoil

Isabella, Lynn A.; Hodge, Yuctan; Jenkins, Stacey

OB-0897 | Published May 24, 2007 Case

Collection: Darden School of Business

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Not all groups are teams. That statement certainly applies to the learning team in this case study. Tony Marshall, a second-year learning team mentor, witnessed an interaction with the team last night confirmed what he suspected. Only three weeks into the first year of a MBA program at a big name school, the learning team (LT) was in trouble. From his own experience the year before, Marshall knew that a first-rate learning team made a huge positive difference in a student's first year. The corollary was also true; a bad or difficult LT experience could taint the entire FY and school experience. Although Marshall wanted to help, he just was not at all sure how. In the case, Marshall thinks about how to describe the situation to his fellow peer mentors in his second year elective class on managing teams in an effort to draw out some good ideas.