Business Case Studies & Business Publications

A Billing Bind (A)

Mrowka, Ellen, War...

Case

A Billing Bind (A)

Mrowka, Ellen; Warnell, Jessica McManus; Whelan-Berry, Karen

OB-1140 | Published February 28, 2010 | 2 pages Case

Collection: Darden School of Business

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This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. This case introduces an undergraduate summer intern at an accounting firm who is told to bill twice as much time as an administrative task requires, thus overbilling the clients. Although the amount of the overcharge to any individual client is small, the intern believes that her professional reputation and future employment is at stake, as is her self-respect. This case works well with undergraduates, especially as preparation for intern assignments.