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A Leader's Guide to Why People Behave th...

Clawson, James G.

Technical Note

A Leader's Guide to Why People Behave the Way They Do

Clawson, James G.

OB-0744 | Published August 17, 2001 | 26 pages Technical Note

Collection: Darden School of Business

Product Details

This note outlines a simple but powerful model, in managerial language, for understanding why people behave the way they do. The model builds a set of relationships among perceptions, beliefs, conclusions, defense mechanisms, and behavior. The note provides a framework that has been useful in a variety of settings for practicing managers.

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