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A Note on Process Analysis

Ramdas, Kamalini, ...

Technical Note

A Note on Process Analysis

Ramdas, Kamalini; Parkhill, Joseph

OM-1096 | Published October 2, 2003 | 12 pages Technical Note

Collection: Darden School of Business

Product Details

This note provides an introduction to process analysis, covering key concepts such as bottlenecks, capacity, capacity utilization, and throughput time. Concepts are illustrated in a context that is simple and familiar to most students: a neighborhood dry cleaner. The note is suitable as a technical reading on process analysis in a required MBA or undergraduate course in operations management.

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