Active Listening
Clawson, James G.
Active Listening
OB-0341 | Published April 3, 1986 | 10 pages Technical Note
Collection: Darden School of Business
Product Details
This note describes reflective, or active, listening. A list of types of responses, from directive to nondirective, is given in an exhibit. The note itself summarizes major principles of reflective listening and how they can be applied. It may be used as a summary of, or introduction to, the topic.
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