Beau Ties Ltd. of Vermont
Shepherd, Stephen,...
Beau Ties Ltd. of Vermont
Shepherd, Stephen; Weiss, Elliott N.
OM-0836 | Published December 4, 1996 | 11 pages Case
Collection: Darden School of Business
Product Details
Bill Kenerson, the owner-operator of a retail bow-tie business faces two decisions. The first is whether to bring production of bow ties in-house. The second concerns his telephone-order- entry system. The case invites students to calculate the capacity of the production facility and determine the appropriate staffing plan for telephone operators.
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