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Changing Contexts for Reputation Managem...

Rubin, James R.

Technical Note

Changing Contexts for Reputation Management

Rubin, James R.

BC-0249 | Published March 5, 2013 | 6 pages Technical Note

Collection: Darden School of Business

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This note surveys some of the shifting considerations in play as chief communications officers (CCOs) have come to see reputation as a useful umbrella concept for managing the many activities that form perceptions of their large organizations. Primary among these is the alignment of internal and external communications to achieve a coherent and consistent message.

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