Business Case Studies & Business Publications

Team Dynamics at Initech

Isabella, Lynn A.,...

Case

Team Dynamics at Initech

Isabella, Lynn A.; Jackson, Steve; Hager, Jack

OB-0876 | Published September 18, 2006 Case

Collection: Darden School of Business

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Someone wise once said, "A job worth doing is worth doing together." Yet why is it so difficult to work together as a team? This case presents the story of a team whose relationships are strained and deteriorating in a business where teamwork is essential to the success of the business as a whole. Individual team members begin to care less and less about their ongoing employment with the company and this manifests itself through blatant insubordination, lack of focus on team success, and power plays against team leaders. Readers put themselves in the place of the protagonist who recognizes the situation needs addressing. This case is based upon real experiences, but the company and team members are disguised. It works well in modules on managing teams and will help students develop an ability to diagnose and design useful interventions for issues that teams encounter.