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Chen, Ming-Jer

Disruption, Response, and Transformation: An Introductory Note

Chen, Ming-Jer ; McDivitt, Logan ; Rochanakit, Chawit

S-0460 | Published November 22, 2024 | 8 pages Technical Note

Collection: Darden School of Business

Organizations often struggle when faced with disruptions, or unexpected turbulence from external sources. Major disruptive events—from natural disasters to social upheaval—can impede a company’s norma... Read More

Woolworths: Australia Day Blues

Chen, Ming-Jer ; Wang, Vincent

S-0461 | Published November 21, 2024 | 10 pages Technical Note

Collection: Darden School of Business

In January 2024, the Australian retailer Woolworths Group (Woolworths) announced it would no longer stock Australia Day merchandise across its stores for the national summer holiday, following years o... Read More

Tough Choices: Applying the Power of One to Decision-Making

Chen, Ming-Jer ; Bergmann, George Bayard

S-0457 | Published October 21, 2024 | 6 pages Exercise

Collection: Darden School of Business

Making decisions is the most fundamental “thought” activity we engage in every day. The consequences of our choices, at work and in our daily lives, can range from trivial and fleeting to momentous an... Read More

The "Movie Trailer” for Ambicultural Strategy: A Course for Finding Your “One”

Chen, Ming-Jer ; Spagna, Reid

S-0455 | Published October 02, 2024 | 7 pages Technical Note

Collection: Darden School of Business

The 2023 Academy Award-winning film Oppenheimer captured the story of the race to produce the first atomic weapons and end the Second World War. The “central plot” of the Ambicultural Strategy course ... Read More

Tesla versus BYD: China's Electric Vehicle Contest

Chen, Ming-Jer ; Li, Katrina ; Leong, Jin ; Whittle, Mary Summers ; Zhou, Christina

S-0414 | Published July 10, 2024 | 12 pages Case

Collection: Darden School of Business

By 2023, the global electric vehicle (EV) market wasn’t the future, it was the present—and competition among automakers was accelerating. In China, the battle for primacy was shaping up between the lo... Read More

CEMEX in Egypt: Global Best Practices, or Country-Specific Acumen?

Chen, Ming-Jer ; Goldberg, Rebecca ; Llontop, Kathleen ; Llontop, José

S-0397 | Published October 03, 2022 | 19 pages Case

Collection: Darden School of Business

Rising executive Samantha Park is enrolled in an executive development program meant to prepare her for a new overseas leadership role. In a class on "global best practices," Park listens attentively ... Read More

Different Strokes: New York City’s Not-So-Warm Welcome

Chen, Ming-Jer ; Dalmia, Pranav

S-0386 | Published July 25, 2022 | 4 pages Case

Collection: Darden School of Business

Mei-Ling Liu has come a long way from her humble beginnings in a small town on the coast of Taiwan. She is in New York City to interview for an assistant professor position at Columbia University’s bu... Read More

Us versus Them: Bridging the Fault Line between Salaried and Hourly Employees

Chen, Ming-Jer ; Dalmia, Pranav

S-0382 | Published July 20, 2022 | 4 pages Case

Collection: Darden School of Business

Blake Cody is a consultant who has been brought in to optimize and increase efficiency at a manufacturing plant mired in a market slump. He identifies divisions between two groups of employees—salarie... Read More

Changing of the Guard: Colleen Burton’s Swiss Conundrum

Chen, Ming-Jer ; Dalmia, Pranav

S-0383 | Published July 20, 2022 | 3 pages Case

Collection: Darden School of Business

Colleen Burton has taken over the account of a Swiss client for her New York–based financial-services company. Landing the account, after a long courtship, had been a coup for her midmarket firm. The ... Read More

Culture Clash: Abdullah Al-Multaq's Return to the Middle East

Chen, Ming-Jer ; Dalmia, Pranav

S-0384 | Published July 20, 2022 | 4 pages Case

Collection: Darden School of Business

Abdullah “Abe” Al-Multaq works in the acquisitions team of a large and ambitious US tech company. As his team undertakes due diligence at a target company he had identified in Saudi Arabia, cultural d... Read More

Expectations Meet Reality: Reflections on the MBA Experience

Chen, Ming-Jer ; Gong, Barron

S-0375 | Published June 28, 2022 | 3 pages Case

Collection: Darden School of Business

This case follows Caroline Lee, a first-year student at a prestigious East Coast MBA program. After going through a grueling round of interviews for a summer internship at an investment bank, she find... Read More

The Case-Centric Classroom: Good Career Preparation?

Chen, Ming-Jer ; Gong, Barron ; Whittle, Mary Summers

S-0381 | Published June 10, 2022 | 3 pages Case

Collection: Darden School of Business

This case follows Andy, a second-year MBA student who has just received a job offer and is looking for guidance on how to leverage his remaining schooling to become a successful manager upon graduatio... Read More

Geopolitics and the Global Semiconductor Industry

Chen, Ming-Jer ; Leong, Jin

S-0373 | Published April 13, 2022 | 16 pages Technical Note

Collection: Darden School of Business

This note describes the exponential growth of semiconductor technology over the last 40 years, as well as the evolution of the semiconductor value chain. Semiconductor integrated circuits (ICs) are es... Read More

Nvidia and the Great East–West Semiconductor Game

Chen, Ming-Jer ; Leong, Jin

S-0374 | Published April 13, 2022 | 19 pages Case

Collection: Darden School of Business

This case describes the competitive rivalry in the global semiconductor graphics processor unit (GPU) market in early 2020 and impact of both the COVID-19 crisis and the escalating US-China trade tens... Read More

Expanding the MBA Experience: The Student Case Writer Perspective

Chen, Ming-Jer ; Fairfax, Lydia ; Whittle, Mary Summers

S-0358 | Published August 30, 2021 | 5 pages Technical Note

Collection: Darden School of Business

At many leading business schools, cases are written only by professors or professional case writers. At the Darden School of Business, however, MBA students may also write cases. Case writing helps s... Read More

Integrative Analysis of Competitive Dynamics and Multipoint Competition: The Case of "Cat Fight in the Pet Food Industry"

Chen, Ming-Jer ; Hovick, Michael

S-0337 | Published August 25, 2021 | 5 pages Technical Note

Collection: Darden School of Business

This technical note aims to guide discussion on three strategic moves that are designed for multipoint competition: thrust, feint, and gambit. It will examine how these moves might be applied for mult... Read More

Port of Singapore Authority: Ideology vs. Pragmatism—Trade and Geopolitics in the Malacca Strait

Chen, Ming-Jer ; Leong, Jin

S-0351 | Published July 13, 2021 | 18 pages Case

Collection: Darden School of Business

This case describes the growth of the Asian ports industry between 2015 and 2020 and the impact of escalating US-China trade tensions and rising Chinese direct investments on regional port competition... Read More

Developing a Personal Strategy: The Alumni Reunion

Chen, Ming-Jer ; Leong, Jin

S-0355 | Published June 10, 2021 | 5 pages Case

Collection: Darden School of Business

This case describes the thoughts and reflections of five MBA alumni on their way back to their alma mater for a 20-year reunion event. As invited speakers, they will advise the upcoming graduating cla... Read More

Are You Ready? Devising a Personal Strategy for Life After Business School

Chen, Ming-Jer ; Rochanakit, Chawit

S-0342 | Published May 04, 2021 | 7 pages Technical Note

Collection: Darden School of Business

This note offers a set of strategic questions to help you formulate an effective personal plan that can be especially useful for your first years after business school. It draws on theories and princi... Read More

Time for a Change: Chinese Diaper Maker DaddyBaby Faces COVID-19 (B)

Chen, Ming-Jer ; Yao, Bingjing (Krystal) ; Whittle, Mary Summers

S-0353 | Published March 23, 2021 | 5 pages Case

Collection: Darden School of Business

At the request of local and national government officials, Bin Lin had just agreed to manufacture face masks to help contain China's nascent COVID-19 crisis. Lin was the founder and CEO of Chinese dia... Read More

Time for a Change: Chinese Diaper Maker DaddyBaby Faces COVID-19 (A)

Chen, Ming-Jer ; Yao, Bingjing (Krystal) ; Whittle, Mary Summers

S-0343 | Published March 23, 2021 | 16 pages Case

Collection: Darden School of Business

In late January 2020, Fuqing city officials approached Bin Lin, CEO of diaper manufacturer DaddyBaby, with a request that came straight from China's central government: In the face of the COVID-19 cri... Read More

Competitive Dynamics: An Introduction

Chen, Ming-Jer ; Whittle, Mary Summers ; Baum, David

S-0306 | Published September 15, 2020 | 6 pages Technical Note

Collection: Darden School of Business

This technical note discusses competitive dynamics: the various and evolving actions and reactions of two firms engaged in a rivalrous relationship. By allowing us to analyze interactions at this dyad... Read More

US–China Tensions in Class (B): Balancing the Professional, Political, and Personal

Chen, Ming-Jer ; Whittle, Mary Summers ; Fairfax, Lydia ; Feng, JianYe (Jacky)

S-0333 | Published August 04, 2020 | 10 pages Case

Collection: Darden School of Business

This four-part case series examines the numerous, often subtle ways in which international and interpersonal relations intersect. When an American MBA student types a controversial comment about China... Read More

US–China Tensions in Class (C): Managing International Diversity in Turbulent Times

Chen, Ming-Jer ; Whittle, Mary Summers ; Fairfax, Lydia ; Feng, JianYe (Jacky)

S-0334 | Published August 04, 2020 | 6 pages Case

Collection: Darden School of Business

This four-part case series examines the numerous, often subtle ways in which international and interpersonal relations intersect. When an American MBA student types a controversial comment about China... Read More

US–China Tensions in Class (A): International Politics Meets Interpersonal Relationships

Chen, Ming-Jer ; Whittle, Mary Summers ; Fairfax, Lydia ; Feng, JianYe (Jacky)

S-0332 | Published August 04, 2020 | 15 pages Case

Collection: Darden School of Business

This four-part case series examines the numerous, often subtle ways in which international and interpersonal relations intersect. When an American MBA student types a controversial comment about China... Read More

US–China Tensions in Class (D): Bruised Feelings

Chen, Ming-Jer ; Whittle, Mary Summers ; Fairfax, Lydia ; Feng, JianYe (Jacky)

S-0335 | Published August 04, 2020 | 2 pages Case

Collection: Darden School of Business

This four-part case series examines the numerous, often subtle ways in which international and interpersonal relations intersect. When an American MBA student types a controversial comment about China... Read More

A Pig in a Poke? Shuanghui’s Acquisition of Smithfield

Chen, Ming-Jer ; Chan, Yi Ping ; Craddock, Jenny

S-0330 | Published July 22, 2020 | 10 pages Case

Collection: Darden School of Business

This case stars Long Wan, chairman and CEO of Shuanghui International (Shuanghui), as he works through the postmerger integration of the newly acquired US-based Smithfield Foods (Smithfield). Wan must... Read More

Wingtech Acquires Nexperia: Will the New Company Fly?

Chen, Ming-Jer ; Chan, Yi Ping ; Whittle, Mary Summers

S-0329 | Published May 18, 2020 | 12 pages Case

Collection: Darden School of Business

Early in 2019, Wingtech CEO Xuezheng Zhang faced one of the biggest challenges of his career. China-based Wingtech, which Zhang had founded 13 years earlier, had rapidly grown into one of the world’s ... Read More

Optimizing Academic Articles: A Practical Guide for Managers

Chen, Ming-Jer ; Hovick, Michael ; Tucker, Charles

S-0328 | Published April 27, 2020 | 5 pages Technical Note

Collection: Darden School of Business

Articles published in academic journals are rich in research that can be invaluable for business management, operations, and strategy. But managers often consider the publications to be too theoretica... Read More

Hilton China

Chen, Ming-Jer ; Yemen, Gerry

S-0324 | Published March 16, 2020 | 7 pages Case

Collection: Darden School of Business

How do brands travel? As firms expand globally, they must manage how their products and services are perceived across borders, peoples, and cultures. This can be thorny when what a firm offers has no ... Read More

Smithfield Foods: Activists and Acquisitions

Chen, Ming-Jer ; Jia, Ruo ; Yemen, Gerry

S-0308 | Published April 01, 2019 | 20 pages Case

Collection: Darden School of Business

This research-based case uses the circumstances surrounding Virginia-based Smithfield Foods' (Smithfield's) buyout offers from multiple foreign firms to examine the political and cultural constraints ... Read More

Culture-Strategy-Execution "Oneness": A How-To Guide

Chen, Ming-Jer ; Chan, Yi Ping ; Tucker, Charles

S-0305 | Published October 30, 2018 | 7 pages Technical Note

Collection: Darden School of Business

The culture-strategy-execution framework, known as the Trio Model, offers organizations a powerful, adaptive approach to navigating today's complicated global issues. By considering culture as an inte... Read More

"Why Should I Care?"

Chen, Ming-Jer ; Tucker, Charles

S-0301 | Published May 23, 2018 | 3 pages Case

Collection: Darden School of Business

A scholar in the area of organizational behavior has just learned that her paper on gender diversity has been accepted by a top management journal. She is looking forward to today's class because her ... Read More

LEGO Bricks: Fit for the Big Screen?

Chen, Ming-Jer ; Craddock, Jenny

S-0296 | Published June 15, 2017 | 8 pages Case

Collection: Darden School of Business

For years Danish toymaker LEGO had turned down multiple attempts from directors and producers to make a LEGO movie. Now the CEO of the Danish toymaker has gotten a movie pitch from Warner Brothers. Th... Read More

Competitor Acumen: The Heart of Competitor Analysis

Chen, Ming-Jer ; Whittle, Mary Summers

S-0293 | Published April 10, 2017 | 3 pages Technical Note

Collection: Darden School of Business

This technical notes answers the questions: What does the competitive landscape look like to a given competitor? Which firms does the competitor regard as its chief rivals? Critically, what actions is... Read More

Ambiculture: Seeking the Multicultural Middle

Chen, Ming-Jer ; Yemen, Gerry

S-0266 | Published June 15, 2016 | 25 pages Case

Collection: Darden School of Business

Series of scenarios each presenting a situation that asks the student to decide how to proceed. Read More

Becoming Ambicultural: A Guide for Managers and Organizations

Chen, Ming-Jer ; Tucker, Charles

S-0253 | Published October 15, 2015 | 8 pages Technical Note

Collection: Darden School of Business

Ambicultural organizations and executives go a step beyond simply embracing different thoughts and behaviors—they transcend divisions to integrate such "opposites" as competition and cooperation, East... Read More

The Power of One: The Strategy Diamond Framework

Chen, Ming-Jer ; Tucker, Charles

S-0237 | Published February 07, 2014 | 11 pages Technical Note

Collection: Darden School of Business

The diamond framework can be used to develop strategies in multibusiness enterprises at all organizational levels and across markets or products. This note demonstrates how the framework yields insigh... Read More

The Power of One

Chen, Ming-Jer ; Tucker, Charles

S-0204 | Published March 23, 2012 | 2 pages Technical Note

Collection: Darden School of Business

Each of us possesses an inner force that enables us to be optimally effective in all aspects of life. The power of one is much more than an abstraction that animates our actions. It has practical appl... Read More

Williams Controls (A)

Chen, Ming-Jer ; Rettig, Tony

S-0190 | Published July 11, 2011 | 10 pages Case

Collection: Darden School of Business

Williams Controls CEO, John Easton, has outlined the new strategic plan he wants to put in place to improve the company's market opportunities and accelerate its growth. The plan involves embarking on... Read More

FedEx in the Chinese Express Delivery Market: Face-Off in the Forbidden City

Chen, Ming-Jer ; Leong, Jin

S-0156 | Published May 18, 2009 | 22 pages Case

Collection: Darden School of Business

This case is appropriate for strategy courses and courses that focus on competitive dynamics. It follows FedEx from when it was the only international express freight delivery company with direct flig... Read More

What Is Strategic Management?

Harris, Jared D. ; Chen, Ming-Jer ; Fairchild, Gregory B. ; Freeman, R. Edward ; Venkataraman, S. ; Mead, Jenny

S-0166 | Published January 11, 2009 | 3 pages Technical Note

Collection: Darden School of Business

A brief introduction to the field of strategic management, including basic concepts and scope. Read More

Developing and Nurturing Strategic Capabilities

Harris, Jared D. ; Chen, Ming-Jer ; Fairchild, Gregory B. ; Freeman, R. Edward ; Venkataraman, S. ; Mead, Jenny

S-0167 | Published January 11, 2009 | 4 pages Technical Note

Collection: Darden School of Business

Brief discussion of resources and capabilities, their importance, and their role in the creation of competitive advantage. Read More

Creating Value for Stakeholders

Harris, Jared D. ; Chen, Ming-Jer ; Fairchild, Gregory B. ; Freeman, R. Edward ; Venkataraman, S. ; Mead, Jenny

S-0169 | Published January 11, 2009 | 5 pages Technical Note

Collection: Darden School of Business

Brief discussion of managing for stakeholders and the role this plays in achieving value creation and competitive advantage. Read More

Embraer: Shaking Up the Aircraft Manufacturing Market

Chen, Ming-Jer ; Zimath, Alexandre ; Maat, Andrea ; Lopes, Fabiano ; Reynolds, William ; Silva, Nivaldo ; Vaughters, Charles ; Watt, Aaron

S-0135 | Published January 22, 2006 | 17 pages Case

Collection: Darden School of Business

The CEO of Embraer, reflects on his company's dramatic ascent to its position as the world's leading regional aircraft manufacturer. Since becoming a private company, Embraer had successfully introduc... Read More

Spuyten Duyvil: Turning Entrepreneurial Momentum Into Future Growth

Chen, Ming-Jer

S-0124 | Published December 08, 2005 | 14 pages Case

Collection: Darden School of Business

Two young entrepreneurs tap into the rising popularity of microbreweries by opening a specialty beer bar in Brooklyn focusing on rare European brews. Now the success of their startup business is drivi... Read More

Competitive Dynamics: Competition as Action-Response

Chen, Ming-Jer ; Leong, Jin

S-0123 | Published November 30, 2005 | 12 pages Technical Note

Collection: Darden School of Business

This note provides a guide for exploring interfirm rivalry through the dyadic lens and for predicting competitive responses using the awareness-motivation-capability perspective, with the goal of expa... Read More

The Battle for Logan Airport: American Airlines versus JetBlue (A)

Chen, Ming-Jer ; Anderson, Jason ; Mueller, Patrick ; Tolonen, Jeff

S-0116 | Published October 08, 2005 | 25 pages Case

Collection: Darden School of Business

JetBlue will begin flying out of Boston's Logan Airport?and American Airlines was feeling the heat. JetBlue was growing eight times faster than Southwest Airlines, the longtime leader among low-cost c... Read More

The Battle for Logan Airport: American Airlines versus JetBlue (B)

Chen, Ming-Jer ; Anderson, Jason ; Mueller, Patrick ; Tolonen, Jeff

S-0117 | Published October 08, 2004 | 3 pages Case

Collection: Darden School of Business

The entrance of JetBlue into the Boston area low-cost carrier market in 2004 is viewed as a direct attack on Major airlines and prompts American Airlines to decide whether or not to respond and if so,... Read More

The Battle for Logan Airport: American Airlines versus JetBlue (C)

Chen, Ming-Jer ; Anderson, Jason ; Mueller, Patrick ; Tolonen, Jeff

S-0118 | Published October 08, 2004 | 2 pages Case

Collection: Darden School of Business

The entrance of JetBlue into the Boston area low-cost carrier market in 2004 is viewed as a direct attack on Major airlines and prompts American Airlines to decide whether or not to respond and if so,... Read More

The Battle of the Asian Transshipment Hubs: PSA Versus PTP (A)

Chen, Ming-Jer ; Leong, Jin

S-0109 | Published January 22, 2004 | 19 pages Case

Collection: Darden School of Business

This case from a three-case series (including UVA-S-0110 and UVA-S-0111) explores competitive strategies in a mature industry within the context of the Asia-Pacific region and is appropriate for use i... Read More

The Battle of the Asian Transshipment Hubs: PSA Versus PTP (B)

Chen, Ming-Jer ; Leong, Jin

S-0110 | Published January 22, 2004 | 5 pages Case

Collection: Darden School of Business

When the senior management team gathered in 2003 for the strategic planning meeting, it faced a number of tough decisions. While the Port of Singapore was still viable and profitable, the battle with ... Read More

The Battle of the Asian Transshipment Hubs: PSA Versus PTP (C)

Chen, Ming-Jer ; Leong, Jin

S-0111 | Published January 22, 2004 | 4 pages Case

Collection: Darden School of Business

This is the last case in the three-case series (S-0109, S-0110, and S-0111) that explores competitive strategies in a mature industry within the context of the Asia-Pacific region. In April 2003, the ... Read More

Indirect Competition: Strategic Considerations

Chen, Ming-Jer ; Wilson, Tadd

S-0102 | Published July 17, 2003 | 6 pages Case

Collection: Darden School of Business

Competitive theorists have begun exploring competitive behavior that minimizes rivalry and head-to-head confrontation, a competitive style referred to as "indirect competition." This theoretical expan... Read More

Indirect Competition: Resource Diversion

Chen, Ming-Jer ; Wilson, Tadd

S-0103 | Published July 17, 2003 | 6 pages Technical Note

Collection: Darden School of Business

This note describes and discusses four major ways of competition through resource diversion in multiple products and multiple markets; the thrust, the feint, and the gambit. Read More

Cultural Foundations in Communication: Relationship-Building in the Chinese Context

Chen, Ming-Jer ; Thomas, Katherine

BC-0182 | Published July 15, 2003 | 7 pages Technical Note

Collection: Darden School of Business

Across industries, both Chinese and Western managers report that their primary difficulty doing business with each other stems from poor communication. Since Chinese and Western business customs and e... Read More

Hainan Airlines: En Route To Direct Competition?

Chen, Ming-Jer ; Leong, Jin

S-0101 | Published November 11, 2002 | 22 pages Case

Collection: Darden School of Business

The founder of Hainan Airlines has grown his business into the fourth-largest airline in China in less than 10 years. Now he faces an environment of strong government controls over routes, prices, and... Read More

Strictly Business: Janice Greer’s Leadership Challenge in Japan

Chen, Ming-Jer ; Dalmia, Pranav

S-0385 | Published | 4 pages Case

Collection: Darden School of Business

Janice Greer works for NVX Pharmaceuticals, a US firm with increasing global operations. Not long after Greer’s promotion to country head for Japan, their boss suggests that widespread layoffs will be... Read More

Paul Waddle's Crash Course in Nigerian Business

Chen, Ming-Jer ; Dalmia, Pranav

S-0387 | Published | 4 pages Case

Collection: Darden School of Business

Paul Waddle works for Tripod Capital (Tripod), a venture fund focused on investing globally in fintech start-ups. Ambitious and a self-starter, Waddle is in pursuit of fast-growing the Nigerian paymen... Read More