Author Profile
Clawson, James G.
Consulting for Cathy Engelbert and the WNBA
Clawson, James G. Younge, Ayana Maiden, Stephen E.
OB-1479 | Published January 31, 2025 | 13 pages Case
Collection: Darden School of Business
This 9-page case (13 pages with exhibits) captures the excitement generated by the Women's National Basketball Association (WNBA) during its 2024 season. It frames the history, challenges, highs and l... Read More
An Introduction to Case Teaching (Part 1) (VIDEO PLAYLIST)
PHA-0077 | Published June 17, 2016 | Duration 00:24:38 Video Playlist
Collection: Darden School of Business
This compilation is part of a comprehensive collection of videos on teaching business topics with cases. The collection features James G. Clawson, the Johnson & Higgins Professor of Business Administr... Read More
Ending Your Case Class (VIDEO)
PHA-0074 | Published June 16, 2016 | Duration 4:37 Video
Collection: Darden School of Business
This video is part of a comprehensive collection of videos on how to teach business topics with cases, featuring James G. Clawson, the Johnson & Higgins Professor of Business Administration Emeritus a... Read More
Asking Good Questions (VIDEO)
PHA-0075 | Published June 16, 2016 | Duration 8:44 Video
Collection: Darden School of Business
This video is part of a comprehensive collection of videos on how to teach business topics with cases, featuring James G. Clawson, the Johnson & Higgins Professor of Business Administration Emeritus a... Read More
Starting Case Classes (VIDEO)
PHA-0076 | Published June 16, 2016 | Duration 11:57 Video
Collection: Darden School of Business
This video is part of a comprehensive collection of videos on how to teach business topics with cases, featuring James G. Clawson, the Johnson & Higgins Professor of Business Administration Emeritus a... Read More
Landau Media
Clawson, James G. Burger, Christoph
OB-1048 | Published April 23, 2013 | 17 pages Case
Collection: Darden School of Business
Landau Media provides media monitoring on a subscription basis to measure the impact of corporate communication. CEO and Founder Lothar Landau wonders whether his creation is prepared for the future. ... Read More
Personal Charter Exercise
OB-1027 | Published April 28, 2012 Exercise
Collection: Darden School of Business
This exercise provides a structure for creating a personal charter for personal use. Based on the "Personal and Organizational Charters" chapter from the book, Level Three Leadership. Read More
Negotiating with the Cuban Sugar Industry (B): Juan Antonio Fajardo Duque (Russian Translation)
Clawson, James G. Burger, Christoph
OB-1066 | Published September 23, 2011 | 2 pages Case
Collection: Darden School of Business
This is a Russian translation of the September 20, 2011, version of UVA-OB-1020. Suitable for MBA, EMBA, GEMBA, and executive education program in coursed on negotiation and intercultural management. ... Read More
Negotiating with the Cuban Sugar Industry (C): Philip Fisch (Russian Translation)
Clawson, James G. Burger, Christoph
OB-1067 | Published September 23, 2011 | 2 pages Case
Collection: Darden School of Business
This is a Russian translation of the September 20, 2011, version of UVA-OB-1021. Suitable for MBA, EMBA, GEMBA, and executive education program in coursed on negotiation and intercultural management. ... Read More
Negotiating with the Cuban Sugar Industry (A): No Way Out? (Russian Translation)
Clawson, James G. Burger, Christoph
OB-1065 | Published September 23, 2011 | 2 pages Case
Collection: Darden School of Business
This is a Russian translation of the September 20, 2011, version of UVA-OB-1019. Suitable for MBA, EMBA, GEMBA, and executive education program in coursed on negotiation and intercultural management. ... Read More
Negotiating with the Cuban Sugar Industry (A): No Way Out?
Burger, Christoph Clawson, James G.
OB-1019 | Published September 20, 2011 | 2 pages Case
Collection: Darden School of Business
Suitable for MBA, EMBA, GEMBA, and executive education program in coursed on negotiation and intercultural management. This case is based on actual negotiations and data. The scenario has been adjuste... Read More
Negotiating with the Cuban Sugar Industry (B): Juan Antonio Fajardo Duque
Burger, Christoph Clawson, James G.
OB-1020 | Published September 20, 2011 | 2 pages Case
Collection: Darden School of Business
Suitable for MBA, EMBA, GEMBA, and executive education program in coursed on negotiation and intercultural management. This case is based on actual negotiations and data. The scenario has been adjuste... Read More
Negotiating with the Cuban Sugar Industry (C): Philip Fisch
Burger, Christoph Clawson, James G.
OB-1021 | Published September 20, 2011 | 3 pages Case
Collection: Darden School of Business
Suitable for MBA, EMBA, GEMBA, and executive education program in coursed on negotiation and intercultural management. This case is based on actual negotiations and data. The scenario has been adjuste... Read More
Interview with a Horse Whisperer
Clawson, James G. Ryan, Kathryn
OB-1018 | Published December 14, 2010 Technical Note
Collection: Darden School of Business
This note contains a verbatim transcript between an MBA student and a practicing manager and can be used to identify the speaker's values, attitude, beliefs, and expectations (VABEs). Seeing, examinin... Read More
Tyson Toles on Leadership
Toles, Tyson Clawson, James G.
OB-0997 | Published May 04, 2010 | 20 pages Technical Note
Collection: Darden School of Business
Unless we learn to manage our own behavior more intentionally, how can we possibly lead others effectively? This is a descriptive case of one MBA student's views on core leadership principles, his per... Read More
The Aberdeen Experiment
OB-0998 | Published March 24, 2010 | 26 pages Case
Collection: Darden School of Business
This updated version of the popular FMC Aberdeen case (UVA-OB-0385) describes the unique history and management of a startup plant, now owned by BAE Systems, that manufactures guided-missile canisters... Read More
Dennis Paustenbach: I Never Thought of It as Work
OB-0988 | Published August 22, 2009 | 18 pages Case
Collection: Darden School of Business
Suitable for graduate level and executive education programs, this undisguised case describes the life of Dennis Paustenbach, president and CEO of ChemRisk, and what, to his mind, is the typical life ... Read More
The Story of K2 and the Brotherhood of the Rope
Clawson, James G. Yemen, Gerry
OB-0979 | Published August 22, 2009 | 32 pages Case
Collection: Darden School of Business
Suitable for undergraduate, graduate, and executive education programs, this version of the K2 story provides the full version of the story based on sequential dates. Written as a replacement for the ... Read More
K2: Brotherhood of the Rope (C)
Clawson, James G. Yemen, Gerry
OB-0963 | Published November 14, 2008 | 8 pages Case
Collection: Darden School of Business
Chris Warner led a team of experienced mountain climbers on an expedition to reach the summit of K2?the second-highest in the world. After failing to succeed on their first few attempts, Warner and hi... Read More
K2: Brotherhood of the Rope (A)
Clawson, James G. Yemen, Gerry
OB-0961 | Published November 14, 2008 | 25 pages Case
Collection: Darden School of Business
Chris Warner led a team of experienced mountain climbers on an expedition to reach the summit of K2?the second-highest in the world. After failing to succeed on their first few attempts, Warner and hi... Read More
Erika James: The Life and Career of an Associate Professor
OB-0957 | Published July 17, 2008 | 14 pages Case
Collection: Darden School of Business
Erika James had been in academe for nine years and was a tenured associate professor at the Darden School when she was asked to be the Associate Dean for Diversity, a new position at the school. She d... Read More
St. Kizito Clinic Primary Health Care Centre
Clawson, James G. Amangbo, Chinyelu
OB-0908 | Published February 27, 2008 | 27 pages Case
Collection: Darden School of Business
This case is useful for introducing the dynamics of not-for-profit marketing and organizational structuring. It reinforces the view of marketing as the range of activities involved in continuing to me... Read More
Zenith Bank: The Marketing of an Initial Public Offering
Clawson, James G. Amangbo, Chinyelu
M-0751 | Published February 27, 2008 | 20 pages Case
Collection: Darden School of Business
This case is useful in teaching marketing strategy as part of a marketing course. It can also be used to teach promotional strategy. Only one week into Zenith Bank of Nigeria's initial public offering... Read More
Giving and Receiving Feedback Evaluation
James, Erika Hayes Clawson, James G.
OB-0916 | Published November 15, 2007 | 2 pages Technical Note
Collection: Darden School of Business
This chart can be used to help students reflect on and document their feedback conversations. In the course of giving or receiving feedback, we often become so embroiled in what we are saying or in wh... Read More
Taxi! Role-Play One
Clawson, James G. Yemen, Gerry
OB-0921 | Published November 15, 2007 | 2 pages Case
Collection: Darden School of Business
Sold as a set, this role-playing series encourages students to clarify different points of view when in leadership roles (UVA-OB-0921, 0922, and 0923). Before seeking solutions, students must get a cl... Read More
Taxi! Role-Play Two
Clawson, James G. Yemen, Gerry
OB-0922 | Published November 15, 2007 | 2 pages Case
Collection: Darden School of Business
Sold as a set, this role-playing series encourages students to clarify different points of view when in leadership roles (UVA-OB-0921, 0922, and 0923). Before seeking solutions, students must get a cl... Read More
Taxi! Role-Play Three
Clawson, James G. Yemen, Gerry
OB-0923 | Published November 15, 2007 | 2 pages Case
Collection: Darden School of Business
Sold as a set, this role-playing series encourages students to clarify different points of view when in leadership roles (UVA-OB-0921, 0922, and 0923). Before seeking solutions, students must get a cl... Read More
Buy-In
OB-0924 | Published November 15, 2007 | 9 pages Technical Note
Collection: Darden School of Business
This note can be used to establish a baseline of common understanding about why people behave the way they do and the nature of Level One, Two, and Three Leadership Techniques. A discussion of degrees... Read More
Tough Guy
OB-0913 | Published October 17, 2007 | 5 pages Case
Collection: Darden School of Business
How would you react if you were faced with a humiliating interaction with an abrasive colleague, boss, coworker, or direct report? What if that person is a rainmaker? Most students have found themselv... Read More
The Life and Career of a Police Commissioner
Clawson, James G. Yemen, Gerry
OB-0945 | Published September 12, 2007 | 16 pages Case
Collection: Darden School of Business
A high-ranking law enforcement officer falls from grace and moves on to become a popular radio talk show host. This undisguised case brings the reader into the world of politics and power as it examin... Read More
Motivating From the Top Down
OB-0906 | Published June 29, 2007 | 1 pages Case
Collection: Darden School of Business
The CEO and other company leaders are trying to do all the right things to motivate executives. One of those things is to develop the workforce through excellent executive education. On the last day o... Read More
Advanced Laser Clinics (A)
Clawson, James G. Ryan, Elizabeth
OB-0886 | Published January 24, 2007 Case
Collection: Darden School of Business
How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving feedback. It is designed to illustrate the n... Read More
Advanced Laser Clinics (B)
Clawson, James G. Ryan, Elizabeth
OB-0887 | Published January 24, 2007 | 2 pages Case
Collection: Darden School of Business
How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving feedback. It is designed to illustrate the n... Read More
Advanced Laser Clinics (C)
Clawson, James G. Ryan, Elizabeth
OB-0888 | Published January 24, 2007 | 1 pages Case
Collection: Darden School of Business
How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving feedback. It is designed to illustrate the n... Read More
Advanced Laser Clinics (D)
Clawson, James G. Ryan, Elizabeth
OB-0889 | Published January 24, 2007 | 1 pages Case
Collection: Darden School of Business
How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving feedback. It is designed to illustrate the n... Read More
Advanced Laser Clinics (E)
Clawson, James G. Ryan, Elizabeth
OB-0890 | Published January 24, 2007 | 2 pages Case
Collection: Darden School of Business
How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving feedback. It is designed to illustrate the n... Read More
The Life and Career of a Divisional CEO: Bob Johnson at Honeywell
Clawson, James G. Yemen, Gerry
OB-0872 | Published March 17, 2006 | 17 pages Case
Collection: Darden School of Business
This case is an undisguised description of the life and career of an icon of the aerospace industry and former CEO of Honeywell Aerospace. He discusses his career, leadership style, lifestyle, and his... Read More
Alvarez at Canalven: A Visual Case (A)
Clawson, James G. Dell, Richard Celis, Ingrid
OB-0864 | Published January 26, 2006 Case
Collection: Darden School of Business
Discover the power of the graphic approach this case takes to present material on managing conflict in an organization. This version of the three-part print case "Alvarez" (OB-0660, OB-0661, and OB-06... Read More
Alvarez at Canalven: A Visual Case (B)
Clawson, James G. Dell, Richard Celis, Ingrid
OB-0865 | Published January 26, 2006 | 2 pages Case
Collection: Darden School of Business
Discover the power of the graphic approach this case takes to present material on managing conflict in an organization. This version of the three-part print case "Alvarez" (OB-0660, OB-0661, and OB-06... Read More
Alvarez at Canalven: A Visual Case (C)
Clawson, James G. Dell, Richard Celis, Ingrid
OB-0866 | Published January 24, 2006 | 1 pages Case
Collection: Darden School of Business
Discover the power of the graphic approach this case takes to present material on managing conflict in an organization. This version of the three-part print case "Alvarez" (OB-0660, OB-0661, and OB-06... Read More
360° Feedback
OB-0861 | Published December 05, 2005 | 9 pages Case
Collection: Darden School of Business
In most organizations, the employee appraisal process causes more tension than any other aspect of personnel management. Despite the good intentions behind it, a 360° Feedback system does little t... Read More
Goddard Space Flight Center: Building A Learning Organization (B)
Clawson, James G. Yemen, Gerry
OB-0835 | Published November 02, 2005 | 12 pages Case
Collection: Darden School of Business
While reading the Wall Street Journal, Edward Rogers notices an advertisement for a knowledge management architect at the Goddard Space Flight Center in Greenbelt, Maryland. Rogers is an academic whos... Read More
The Life and Career of a High-Tech Entrepreneur (A)
Clawson, James G. Clifton, Jason
OB-0843 | Published June 24, 2005 | 20 pages Case
Collection: Darden School of Business
This series of two cases describes the life and career of Donna Dubinsky, a high ranking female executive and entrepreneur. Throughout her career, Dubinsky has remained on the leading edge of the tech... Read More
The Life and Career of a High-Tech Entrepreneur (B)
Clawson, James G. Clifton, Jason
OB-0844 | Published June 24, 2005 | 15 pages Case
Collection: Darden School of Business
This case describes the life and career of Donna Dubinsky, a high-ranking female executive and entrepreneur. Throughout her career, Dubinsky remained on the leading edge of the technology field. In th... Read More
Crash: A Viewer's Guide
Clawson, James G. Yemen, Gerry
OB-0860 | Published March 02, 2005 | 3 pages Case
Collection: Darden School of Business
As students watch the full length feature film Crash, written and directed by Paul Haggis, they may find the character guide helpful in keeping track of who's who and what the characters' main connect... Read More
Learning Teams: Shrinking to Fit (A)
Clawson, James G. Russell, Sondra
OB-0839 | Published February 26, 2005 | 5 pages Case
Collection: Darden School of Business
Teams often collapse over personality issues. This case explores such a collapse, in the context of an MBA student learning team. Students can explore personality differences, analytical strategy, gen... Read More
Learning Teams: Shrinking to Fit (B)
Clawson, James G. Russell, Sondra
OB-0840 | Published February 26, 2005 | 1 pages Case
Collection: Darden School of Business
Teams often collapse over personality issues. This case examines such a collapse, in the context of an MBA student learning team. Students can explore personality differences, analytical strategy, and... Read More
Faculty and Students: Making the Grade
Clawson, James G. du Plessis, Charl Yemen, Gerry
PHA-0057 | Published January 31, 2005 | 10 pages Case
Collection: Darden School of Business
What is the proper role of the instructor in student-professor interactions? What challenges should new teachers expect and what pitfalls should be avoided? New faculty must meet a variety of concurre... Read More
Jeri Caldwell at MOEX, Inc.: CEO's Dilemma (Condensed)
Clawson, James G. Harder, Joseph W. Harquail, Celia
OB-0834 | Published October 19, 2004 | 5 pages Case
Collection: Darden School of Business
Just when he thought the company's diversity initiative and inclusiveness efforts were making strides, Mike Desmond, MOEX CEO, learns from Jeff Fairbanks, vice president of Strategic Human Resources, ... Read More
Goddard Space Flight Center: Building A Learning Organization (A)
Clawson, James G. Yemen, Gerry
OB-0833 | Published October 13, 2004 | 20 pages Case
Collection: Darden School of Business
While reading the Wall Street Journal, Edward Rogers notices an advertisement for a Knowledge Management Architect at the Goddard Space Flight Center in Greenbelt, Maryland. Rogers is an academic whos... Read More
Strategic Planning on a Military Air Station: Calm Skies or Turbulence Up Ahead?
Clawson, James G. Yemen, Gerry
OB-0818 | Published July 22, 2004 | 8 pages Case
Collection: Darden School of Business
This disguised case provides a strategic plan devised and used on a military base. Senior officers clarified their strategy, outlined capabilities needed, and designed measures to assess. The organiz... Read More
Listen Up! How to be Appropriately Assertive
Clawson, James G. pazFigini, Maria
OB-0799 | Published May 03, 2004 | 19 pages Case
Collection: Darden School of Business
How do you deal with overly aggressive or excessively passive people? When should you push and when should you hang back? Should you ever show your anger, or is it wise to keep it inside or express it... Read More
Personal Charters
OB-0801 | Published March 12, 2004 | 9 pages Case
Collection: Darden School of Business
It is very difficult to be an effective leader if you don't know who you are and what you want. People in leadership positions are expected to clarify things for others--purpose, vision, values, strat... Read More
Decision Making for Couples
Clawson, James G. Kotter, John Faux, Victor MacArthur, Charles
PACS-0099 | Published March 08, 2004 | 10 pages Technical Note
Collection: Darden School of Business
Few of us make job selection decisions or career moves without considering and discussing issues with someone important in our lives. How do you and your partner make career decisions? Is it based on ... Read More
Odyssey: The Life and Career of a Senior Consultant
OB-0788 | Published September 22, 2003 | 10 pages Case
Collection: Darden School of Business
Whoosh, is that all there is? On the eve of becoming a partner at a well-known consulting firm ("the stuff MBA dreams are made of"), a senior executive starts to question what he is doing with his lif... Read More
The Locus of Control
Clawson, James G. Yemen, Gerry
OB-0786 | Published July 18, 2003 | 7 pages Technical Note
Collection: Darden School of Business
Even though most of us fancy ourselves to be unique individuals, psychologists have spent years etching out patterns in our personality traits that suggest we share some very similar qualities?those w... Read More
Edward Norris and the Baltimore Police Department (B)
Clawson, James G. Yemen, Gerry
OB-0777 | Published February 09, 2003 | 14 pages Case
Collection: Darden School of Business
The B case presents, for student evaluation, the comprehensive action plan that Ed Norris instituted when he became Baltimore's police commissioner. This tough, controversial former New York City poli... Read More
Edward Norris and the Baltimore Police Department (A)
Clawson, James G. Yemen, Gerry
OB-0776 | Published February 09, 2003 | 27 pages Case
Collection: Darden School of Business
This undisguised case deals with the topic of extraordinary leadership and managing crime-fighting as a business. It offers students an opportunity to design and explore a large-scale organizational c... Read More
Nicholas Gray: The More Things Change ... (A)
Clawson, James G. James, Erika Hayes
OB-0773 | Published January 29, 2003 | 15 pages Case
Collection: Darden School of Business
Can you really change your behavior at work? What if you believe your approach has served you well in the past and helped you succeed to where you are today? This series of cases features Nicholas Gra... Read More
Nicholas Gray: The More Things Change ... (B)
Clawson, James G. James, Erika Hayes Yemen, Gerry
OB-0774 | Published January 29, 2003 | 7 pages Case
Collection: Darden School of Business
Can you really change your behavior at work? What if you believe your approach has served you well in the past and helped you succeed to where you are today? This series of cases features Nicholas Gra... Read More
OH: One View of the World
Clawson, James G. Yemen, Gerry
OB-0794 | Published January 29, 2003 | 14 pages Case
Collection: Darden School of Business
This self-assessment instrument was designed to measure something we call "Orientation to Hierarchy" (OH). Orientation to hierarchy affects the way we look at the world. We believe that people vary in... Read More
Cebu Pacific Air (B)
Clawson, James G. Ngo, Marie-Grace U. Yemen, Gerry
OB-0769 | Published December 23, 2002 | 5 pages Case
Collection: Darden School of Business
On February 2, 1998, Lance Gokongwei, the 31-year old chief executive officer of Cebu Pacific Air (Cebu), learned that Flight 5J-387 from Manila to Cagayan de Oro failed to arrive at its destination o... Read More
Cebu Pacific Air (C)
Clawson, James G. Ngo, Marie-Grace U. Yemen, Gerry
OB-0770 | Published December 23, 2002 | 1 pages Case
Collection: Darden School of Business
On February 2, 1998, Lance Gokongwei, the 31-year old chief executive officer of Cebu Pacific Air (Cebu), learned that Flight 5J-387 from Manila to Cagayan de Oro failed to arrive at its destination o... Read More
Cebu Pacific Air (D)
Clawson, James G. Ngo, Marie-Grace U. Yemen, Gerry
OB-0771 | Published December 23, 2002 | 3 pages Case
Collection: Darden School of Business
On February 2, 1998, Lance Gokongwei, the 31-year old chief executive officer of Cebu Pacific Air (Cebu), learned that Flight 5J-387 from Manila to Cagayan de Oro failed to arrive at its destination o... Read More
Cebu Pacific Air (A)
Clawson, James G. Ngo, Marie-Grace U. Yemen, Gerry
OB-0768 | Published December 23, 2002 | 8 pages Case
Collection: Darden School of Business
On February 2, 1998, Lance Gokongwei, the 31-year old chief executive officer of Cebu Pacific Air (Cebu), learned that Flight 5J-387 from Manila to Cagayan de Oro failed to arrive at its destination o... Read More
WD-40 Company: The Squeak, Smell, and Dirt Business (A)
Clawson, James G. Conner, Marcia
OB-0764 | Published November 11, 2002 | 9 pages Case
Collection: Darden School of Business
In the fall of 1999 Garry Ridge, the newly appointed CEO of WD-40 Company, wanted to rejuvenate the company and stimulate its employees to look beyond the firm's relatively narrow focus of the last 43... Read More
WD-40 Company: The Squeak, Smell, and Dirt Business (B)
Clawson, James G. Conner, Marcia
OB-0765 | Published November 11, 2002 Case
Collection: Darden School of Business
In the fall of 1999 Garry Ridge, the newly appointed CEO of WD-40 Company, wanted to rejuvenate the company and stimulate its employees to look beyond the firm's relatively narrow focus of the last 43... Read More
Life's Dream Exercise
OB-0685 | Published December 21, 2001 | 4 pages Exercise
Collection: Darden School of Business
This exercise builds on the ideas and research of Doug Newberg and is intended to help students work through the key elements of his world-class performance model, Resonance. The technical note "Reson... Read More
Levels of Leadership
OB-0792 | Published November 11, 2001 | 13 pages Technical Note
Collection: Darden School of Business
In today's organizations, leaders need to be able to influence employees to be motivated and committed to high performance; no longer can managers simply get by dealing with employees only through a p... Read More
The Leadership Point of View
OB-0791 | Published November 10, 2001 | 5 pages Technical Note
Collection: Darden School of Business
This note is in introduction on what leadership is. The definition proposed is that real leadership is accomplished by the kind of person who is able to 1) see what needs to be done; 2) understand the... Read More
Great Expectations (A)
OB-0739 | Published August 30, 2001 | 9 pages Case
Collection: Darden School of Business
A Japanese construction manager in Nepal is faced with a local work force that seems to him to have unreasonable demands and requests. After having several confrontations with his local engineering st... Read More
Great Expectations (B)
OB-0740 | Published August 30, 2001 | 2 pages Case
Collection: Darden School of Business
A Japanese construction manager in Nepal is faced with a local work force that seems to him to have unreasonable demands and requests. After having several confrontations with his local engineering st... Read More
Secom Company, Limited (A)
OB-0741 | Published August 30, 2001 | 15 pages Case
Collection: Darden School of Business
A Japanese security company develops, over time, powerful information management systems that change its core capabilities. Significant questions arise about what businesses it is in or and what busin... Read More
A Leader's Guide to Why People Behave the Way They Do
OB-0744 | Published August 17, 2001 | 26 pages Technical Note
Collection: Darden School of Business
This note outlines a simple but powerful model, in managerial language, for understanding why people behave the way they do. The model builds a set of relationships among perceptions, beliefs, conclus... Read More
Secom Company, Limited (B)
OB-0742 | Published July 27, 2001 | 1 pages Case
Collection: Darden School of Business
A Japanese security company develops, over time, powerful information management systems that change its core capabilities. Significant questions arise about what businesses it is in or and what busin... Read More
Leading Organizational Design
OB-0657 | Published May 27, 2001 | 19 pages Technical Note
Collection: Darden School of Business
This note presents an overview of some fundamental characteristics of organizational design, and builds on Peter Senge's notion that effective leaders must also be effective designers of organizations... Read More
The Moral Foundation of Extra-Ordinary Leadership
OB-0734 | Published May 21, 2001 Technical Note
Collection: Darden School of Business
This simple self-assessment instrument helps individuals and teams assess their behavior on four dimensions of moral leadership: truth-telling, promise-keeping, fairness, and respect for the individua... Read More
Leading Teams
OB-0655 | Published May 15, 2001 | 18 pages Technical Note
Collection: Darden School of Business
This note presents an overview of some fundamental characteristics of high-performing teams and suggestions for team leaders on how to manage them. The note summarizes some of the concepts included in... Read More
Why People Behave the Way They Do
OB-0183 | Published April 01, 2001 | 12 pages Technical Note
Collection: Darden School of Business
This note outlines a simple but powerful model, in managerial language, for understanding why people behave the way they do. The model builds a set of relationships among perceptions, beliefs, conclus... Read More
E-Prime Language
OB-0722 | Published December 19, 2000 Technical Note
Collection: Darden School of Business
This note introduces readers to Korzybski's notion of English-prime language, that is, English without stative verbs (e.g., be, have, believe, know, seem). The note describes some of the problems that... Read More
Energy Management Exercise
OB-0716 | Published December 13, 2000 | 4 pages Exercise
Collection: Darden School of Business
This leadership exercise asks students to reflect on their energy management as opposed to their time management. Distinctions are drawn between time management and energy management, and a table form... Read More
Family Values Exercise
OB-0717 | Published December 13, 2000 Exercise
Collection: Darden School of Business
This leadership exercise asks students to reflect on their family values and to begin to write them down. The exercise is useful in a leadership or career-management course when students need to consi... Read More
Level Three Leadership: Core Values and Leadership Model Assignment
OB-0715 | Published December 13, 2000 | 5 pages Technical Note
Collection: Darden School of Business
This leadership exercise asks students to develop drafts of their personal core leadership values and of their personal leadership model. It can be used near the beginning of a course on leadership or... Read More
Leadership Development Action Worksheet
OB-0713 | Published October 23, 2000 | 1 pages Exercise
Collection: Darden School of Business
This brief note consists of an exercise that helps leadership program participants connect their views on the strategic challenges facing them and their organizations with their personal leadership-de... Read More
Paragon Corporation and Its Flight Department
OB-0668 | Published October 16, 2000 | 6 pages Case
Collection: Darden School of Business
A new director of flight operations for a global firm growing by acquisition must manage a series of issues concerning service, pay scales, training, and new information technology. All emerge in this... Read More
Goodwin House, Inc.
Clawson, James G. Bevan, Greg New, Randolph
OB-0704 | Published July 25, 2000 | 30 pages Case
Collection: Darden School of Business
The CEO of a large elder-care organization with two main facilities faces a number of challenges: jealousy between the two main units, difficulties in finding and retaining staff in competition with f... Read More
Robert J. O'Neill, Jr. and the Fairfax County Government (A)
Clawson, James G. Houser, Lindsey
OB-0702 | Published July 18, 2000 Case
Collection: Darden School of Business
The A case describes the career of Fairfax County (Virginia) Executive Robert O'Neill, who runs one of the highest-per-capita-income counties in the United States. The case discusses the events leadin... Read More
Robert J. O'Neill, Jr. and the Fairfax County Government (B)
Clawson, James G. Houser, Lindsey
OB-0703 | Published July 18, 2000 | 1 pages Case
Collection: Darden School of Business
The A case (UVA-OB-0702) describes the career of Fairfax County (Virginia) Executive Robert O'Neill, who runs one of the highest-per-capita-income counties in the United States. The case discusses the... Read More
Team Self Assessment
Clawson, James G. Weiss, Elliott N. Horniman, Alexander B.
OB-0694 | Published April 12, 2000 Technical Note
Collection: Darden School of Business
This note invites students to assess their work teams in terms of characteristics shown in the current literature that describe highly effective teams. The references for these characteristics are sho... Read More
Life's Story Assignment
OB-0692 | Published March 22, 2000 Technical Note
Collection: Darden School of Business
This note provides a self-assessment tool that students may use to write their life stories in 400 words or less and then chart the highs and lows using a frame developed by Noel Ticky. Students then ... Read More
Ten Tips for Effective Leadership Communication: Rules of the "Dance"
OB-0684 | Published December 21, 1999 | 3 pages Technical Note
Collection: Darden School of Business
This short note introduces some principles of direct communication designed to help students develop influence. The note encourages, inter alia, description over judgment, elimination of "but," avoida... Read More
Comparing Organizational Charters
Clawson, James G. Bevan, Greg Yemen, Gerry
OB-0663 | Published October 06, 1999 | 7 pages Case
Collection: Darden School of Business
This case presents the apparent organizational charters of ten large companies. "Organizational charters" is a term defined in the note by that name (UVA-OB-0600) that includes (a) purpose, (b) vision... Read More
Managing The Career Blues
Clawson, James G. Haskins, Mark E.
PACS-0097 | Published August 17, 1999 | 15 pages Exercise
Collection: Darden School of Business
This note offers a means of assessing a person's career engagement, the lack of which is termed the "career blues." The note provides a self-assessment exercise, some background theory and discussion,... Read More
Crossroads (A)
Clawson, James G. Tunde, Onitiri
OB-0665 | Published March 09, 1999 | 10 pages Case
Collection: Darden School of Business
This series presents the challenges facing the board of directors of a small merchant-banking company in London that is trying to get into the New York market. After hiring an American to develop the ... Read More
Crossroads (B)
Clawson, James G. Tunde, Onitiri
OB-0666 | Published March 09, 1999 | 1 pages Case
Collection: Darden School of Business
This series presents the challenges facing the board of directors of a small merchant-banking company in London that is trying to get into the New York market. After hiring an American to develop the ... Read More
Intergroup Relations at Atlantica's Flight Centers
OB-0682 | Published February 07, 1999 | 6 pages Case
Collection: Darden School of Business
In this case, a new director of flight operations for a global firm growing by acquisition must manage a series of problems in both its West- and East-coast flight centers, which were reorganized foll... Read More
Alvarez (A)
Clawson, James G. Celis, Ingrid
OB-0660 | Published November 30, 1998 | 6 pages Case
Collection: Darden School of Business
Five years short of retirement, Alvarez is an experienced but uneducated mechanic working for a Venezuelan manufacturer of aluminum building products. In the A case, new North American management is c... Read More
Alvarez (B)
Clawson, James G. Celis, Ingrid
OB-0661 | Published November 30, 1998 | 1 pages Case
Collection: Darden School of Business
Five years short of retirement, Alvarez is an experienced but uneducated mechanic working for a Venezuelan manufacturer of aluminum building products. In the A case, new North American management is c... Read More
Alvarez (C)
Clawson, James G. Celis, Ingrid
OB-0662 | Published November 30, 1998 | 1 pages Case
Collection: Darden School of Business
Five years short of retirement, Alvarez is an experienced but uneducated mechanic working for a Venezuelan manufacturer of aluminum building products. In the A case, new North American management is c... Read More
Silver Star's North American Flight Center
OB-0714 | Published October 24, 1998 | 8 pages Case
Collection: Darden School of Business
The new manager of the North American flight center of a global firm faces a number of problems including an opening for the director of flight operations, internal interpersonal strife, resentment ag... Read More
Workaholism
PACS-0096 | Published August 28, 1998 | 19 pages Technical Note
Collection: Darden School of Business
This note introduces the concept of workaholism, including its characteristics and consequences, and how it plays out in organizational careers. Drawing on the literature, the note suggests steps for ... Read More
Bob Baker's Self-Assessment Paper
PACS-0091 | Published July 29, 1998 | 28 pages Case
Collection: Darden School of Business
This case contains the complete text of the self-assessment paper of a second-year MBA-JD degree student. Instructors of Career Management courses can use it as an example of a well-written, rigorous ... Read More
Reflections On A Summer Internship In Investment Banking
Clawson, James G. Nelson, Charles III
PACS-0094 | Published July 29, 1998 | 9 pages Technical Note
Collection: Darden School of Business
This note describes a student's experience as an investment-banking intern during the summer between his first and second years in an MBA program. Most of the note details a week of the student's acti... Read More
Kinds of Responses
OB-0653 | Published February 03, 1998 Exercise
Collection: Darden School of Business
This exercise presents definitions of seven kinds of responses that one may choose to use in a conversation: questions, directions, listening, preoccupation, interpretation, empathy, and sympathy. The... Read More
A Weekend Guide To Self-Assessment And Career Development
PACS-0086 | Published November 24, 1997 | 15 pages Technical Note
Collection: Darden School of Business
This note represents a short, two-day version of the self-assessment process used in one of Darden's second-year electives, career management. The process is similar to, but less involved than, the pr... Read More
Leadership and Intelligence
OB-0652 | Published October 21, 1997 Technical Note
Collection: Darden School of Business
This note introduces the notion of "Emotional Intelligence" as described in Daniel Goleman's book by the same name and extends that concept to include Social Quotient or Intelligence and Change Quotie... Read More
Sam Bennington's Career Development Paper
PACS-0088 | Published September 29, 1997 | 21 pages Technical Note
Collection: Darden School of Business
This technical note offers a graduating MBA's career-development paper in which he summarizes his career choice and how it fits with his self-assessment paper, personal-life themes, and his job-search... Read More
Leading Change
OB-0648 | Published September 18, 1997 | 18 pages Technical Note
Collection: Darden School of Business
This note presents an overview of some fundamental characteristics of managing change. Such classic change models as those of Lewin, Beer, and Kotter are introduced. A general model of change is prese... Read More
Leading Others
OB-0649 | Published September 18, 1997 | 14 pages Technical Note
Collection: Darden School of Business
This note presents an overview of some fundamental characteristics of influencing others. The note begins with French and Raven's classic taxonomy of sources of influence and then adds a description o... Read More
The Department of Work and Family Life at Marriott Corporation (C)
Clawson, James G. Kane, Jean M.
OB-0646 | Published September 10, 1997 | 14 pages Case
Collection: Darden School of Business
This case describes the third approach Donna Klein took to managing the troublesome question of how to help Marriott employees balance work and family life. The case builds on the A and B cases and re... Read More
Stewart Glapat Corporation vs. Caljan (B)
Clawson, James G. Spreadbury, Andrew W. Kane, Jean M.
OB-0629 | Published June 28, 1997 | 3 pages Case
Collection: Darden School of Business
This series of cases (see also the A [UVA-OB-0628], C [UVA-OB-0630], and D [UVA-OB-0631] cases) continues the story of the Stewart Glapat Corporation (see UVA-OB-0348 through UVA-OB-0352) with the des... Read More
Stewart Glapat Corporation vs. Caljan (C)
Clawson, James G. Spreadbury, Andrew W. Kane, Jean M.
OB-0630 | Published June 28, 1997 | 1 pages Case
Collection: Darden School of Business
This series of cases (see also the A [UVA-OB-0628], B [UVA-OB-0629], and D [UVA-OB-0631] cases) continues the story of the Stewart-Glapat Corporation (see UVA-OB-0348 through UVA-OB-0352) with the des... Read More
Executive Education
PHA-0053 | Published May 21, 1997 | 10 pages Technical Note
Collection: Darden School of Business
This note introduces the concept of teaching in executive-education classes and how it might be different from or similar to teaching in MBA classrooms. Intended primarily for a doctoral seminar on pe... Read More
Role-Playing
PHA-0054 | Published May 21, 1997 | 12 pages Technical Note
Collection: Darden School of Business
This note introduces the concept of role-playing methods in teaching. Intended primarily for a doctoral seminar on pedagogy, the note would also be appropriate for instructors wishing to examine their... Read More
Experiential Methods
PHA-0052 | Published May 14, 1997 Technical Note
Collection: Darden School of Business
This note introduces the concept of experiential methods in teaching. Intended primarily for a doctoral seminar on pedagogy, the note would also be appropriate for instructors wishing to examine their... Read More
Managing Discussions
PHA-0049 | Published April 11, 1997 Technical Note
Collection: Darden School of Business
This note is intended for college-level instructors as a description of "bridge" skills between lecturing and the case method. It describes both the benefits and the disadvantages of discussions, tech... Read More
Fundamental Elements in Teaching
PHA-0046 | Published April 02, 1997 | 12 pages Technical Note
Collection: Darden School of Business
This note, an introductory conceptual framework for a doctoral seminar on pedagogy, outlines seven key contributors to effective learning and discusses the relationships among those elements. The seve... Read More
Adult Learning Theory
PHA-0047 | Published April 02, 1997 | 12 pages Technical Note
Collection: Darden School of Business
This note summarizes several modern theories of adult learning, including the Myers-Briggs Type Indicator, Neurolinguistic Programming, and the theories of Malcolm Knowles, David Kolb, and Gib Akin. T... Read More
Chicago Park District (D)
OB-0621 | Published March 28, 1997 Case
Collection: Darden School of Business
The fourth and final case in this series highlights the key events and change initiatives undertaken by Forrest Claypool and his executive staff from 1993 to 1996 in their attempt to revitalize the Ch... Read More
Dialogue
OB-0633 | Published February 24, 1997 | 16 pages Technical Note
Collection: Darden School of Business
This note summarizes the theory and technique of "dialogue" as introduced by Peter Senge in his book The Fifth Discipline. The note outlines definitions of dialogue, its core principles, the benefits ... Read More
Stewart Glapat Corporation vs. Caljan (A)
Clawson, James G. Spreadbury, Andrew W. Kane, Jean M.
OB-0628 | Published February 22, 1997 | 10 pages Case
Collection: Darden School of Business
This series of cases (see also the B [UVA-OB-0629], C [UVA-OB-0630], and D [UVA-OB-0631] cases) continues the story of the Stewart Glapat Corporation (see UVA-OB-0348 through UVA-OB-0352) with the des... Read More
Stewart Glapat Corporation vs. Caljan (D)
Clawson, James G. Spreadbury, Andrew W. Kane, Jean M.
OB-0631 | Published February 22, 1997 | 4 pages Case
Collection: Darden School of Business
This series of cases (see also the A [UVA-OB-0628], B [UVA-OB-0629], and C [UVA-OB-0630] cases) continues the story of the Stewart-Glapat Corporation (see UVA-OB-0348 through UVA-OB-0352) with the des... Read More
Personal and Organization Charters
OB-0600 | Published February 06, 1997 | 16 pages Technical Note
Collection: Darden School of Business
Conversations about "business strategy," "vision," "goals," and "values" are often unclear because people fail to distinguish among these terms meaningfully. This short note presents a simple, powerfu... Read More
Six Steps to Effective Leadership
OB-0617 | Published January 23, 1997 | 18 pages Technical Note
Collection: Darden School of Business
This note presents a six-step model of leadership effectiveness: (1) clarifying who you are (personal values and mission), (2) clarifying what you want (strategic vision), (3) clarifying what others c... Read More
Resonance, Leadership, and the Purpose of Life
Clawson, James G. Newburg, Doug
OB-0626 | Published January 23, 1997 | 20 pages Technical Note
Collection: Darden School of Business
This note describes the world-class-performance model developed by Doug Newburg at the U.Va. Medical Center. Newburg's sample includes Olympic athletes, successful CEOs, world-famous musicians, and le... Read More
The Predisposition Test
PACS-0083 | Published November 15, 1996 Technical Note
Collection: Darden School of Business
This note presents and describes the Predisposition Test, devised by Jay Lorsch and John Morse in their book Organizations and Their Members. The test was also published in Self-Assessment and Career ... Read More
Global Financial Services Lead Partner, Australia: Week's Time Log
PACS-0081 | Published November 05, 1996 | 9 pages Case
Collection: Darden School of Business
This case consists of a week's time log in the life of a partner in a global financial services firm in Australia. Students can examine the time log to explore the difficulties of communication among ... Read More
My First Annual Review
PACS-0082 | Published November 05, 1996 | 14 pages Case
Collection: Darden School of Business
A recent MBA graduate who was student-body president and recipient of one of his business school's highest student awards finds himself in the middle of a difficult annual performance review. He refle... Read More
Chicago Park District (B): Come Out and Play!
OB-0619 | Published November 05, 1996 | 26 pages Case
Collection: Darden School of Business
The B case outlines in some detail what Claypool did so students can compare and contrast their plans with what actually happened. See also the A (UVA-OB-0618), C (UVA-OB-0620), and D (UVA-OB-0621) ca... Read More
Chicago Park District (C): The Information Systems Project
OB-0620 | Published November 05, 1996 | 17 pages Case
Collection: Darden School of Business
The two-part C case focuses on the informational aspects of the reform efforts and describes the experience of the Chicago Park District in trying to modernize its information systems. Part 1 outlines... Read More
Chicago Park District (A)
OB-0618 | Published November 05, 1996 | 14 pages Case
Collection: Darden School of Business
The mayor of Chicago appointed a new general superintendent of the Chicago Park District in 1993 and charged him with transforming the enormous organization (550 parks, 250 field houses, 90 pools, nin... Read More
Carolyn Hendricks
Clawson, James G. Howell, C. C.
OB-0601 | Published November 05, 1996 Case
Collection: Darden School of Business
This case is the transcript of a student's report about her definition of leadership and includes some quotations from Frances Hesselbein, former national director of the Girl Scouts of America, to su... Read More
Bill Ritter (A)
Clawson, James G. Taylor, Scott
OB-0598 | Published October 15, 1996 | 5 pages Case
Collection: Darden School of Business
A new supervisor in a managed health care facility created from a merger wrestles with taking charge and dealing with human resource problems for the first time. See also the B case (UVA-OB-0599). Read More
Bill Ritter (B)
Clawson, James G. Taylor, Scott
OB-0599 | Published October 15, 1996 | 3 pages Case
Collection: Darden School of Business
A new supervisor in a managed health care facility created from a merger wrestles with taking charge and dealing with human resource problems for the first time. The B case describes what the protagon... Read More
Teaching Vignettes
PHA-0014 | Published August 05, 1996 Technical Note
Collection: Darden School of Business
This note consists of a series of vignettes that describe difficult teaching experiences encountered by doctoral students early in their teaching careers. The vignettes deal with a variety of issues, ... Read More
Scenario Building
Clawson, James G. Grayson, Leslie E.
G-0260 | Published April 01, 1996 | 18 pages Technical Note
Collection: Darden School of Business
This note introduces and describes scenario-building, the strategic-thinking approach developed by Pierre Wack and associates at Royal/Dutch Shell in the 1970s and helped catapult the company from sev... Read More
Henk Learns To Swim
Clawson, James G. Myhr, Niklas
PHA-0036 | Published February 23, 1996 | 17 pages Case
Collection: Darden School of Business
This case describes how an inexperienced teacher, Henk Vogts, prepares for his debut as a case teacher. The main text of the case outlines a dialogue on case teaching between Henk and his mentor, Pete... Read More
Hassan Shahrasebi: The Golden Boy
Clawson, James G. Amiri, Amir Massoud
OB-0590 | Published June 13, 1995 Case
Collection: Darden School of Business
This case describes an example of overworking in the non-U.S. culture of Iran. The CFO of a successful office machine supply company has overworked himself consistently for years. He finds himself at ... Read More
Case Method
PHA-0032 | Published May 23, 1995 | 12 pages Technical Note
Collection: Darden School of Business
This note describes the case method, its pros and cons, and its demands on both the instructor and the student. Read More
Case Writing
PHA-0033 | Published May 23, 1995 Technical Note
Collection: Darden School of Business
This note describes the process of case writing and offers suggestions and tips. Read More
The Hyundai Group's Chung Ju Young: A Profile in Leadership
Clawson, James G. Hwang, Balbina
OB-0555 | Published September 28, 1994 | 22 pages Case
Collection: Darden School of Business
This case describes the growth and development of the Hyundai chaebol and the role of Chung Ju Yung in that development. The reader gets a view of Asian business leadership and the values that drive m... Read More
Greenland
OB-0581 | Published September 13, 1994 | 22 pages Case
Collection: Darden School of Business
The Greenland case describes the experience of four young Norwegian men determined to set a world record for unsupported crossing of Greenland. The case describes the team, their preparations, and the... Read More
Marsha Harris (B)
Clawson, James G. DePalo, Maki
OB-0563 | Published July 21, 1994 | 3 pages Case
Collection: Darden School of Business
Marsha Harris accepts a new position as chief financial officer for the divisional marketing, sales, and distribution functions of a huge appliance manufacturer. On her first day, she is told she got ... Read More
Marsha Harris (C)
Clawson, James G. DePalo, Maki
OB-0564 | Published July 21, 1994 | 2 pages Case
Collection: Darden School of Business
Marsha Harris accepts a new position as chief financial officer for the divisional marketing, sales, and distribution functions of a huge appliance manufacturer. On her first day, she is told she got ... Read More
Marsha Harris (A)
Clawson, James G. DePalo, Maki
OB-0562 | Published July 21, 1994 | 9 pages Case
Collection: Darden School of Business
Marsha Harris accepts a new position as a Chief Financial Officer for Divisional Marketing, Sales and Distribution functions of a huge appliance manufacturer. On her first day on the job, she's told s... Read More
Jackie Woods (A)
Clawson, James G. Lloyd, Cathy
BP-0330 | Published August 19, 1993 | 14 pages Case
Collection: Darden School of Business
In this two-part case series, Jackie Woods and her family are planning a trip to Europe when she is appointed to a key task force at Ameritech. Her colleagues are canceling their vacations to particip... Read More
Jackie Woods (B)
Clawson, James G. Lloyd, Cathy
BP-0331 | Published August 19, 1993 | 2 pages Case
Collection: Darden School of Business
In this follow-up to the A case (BP-0330), Jackie Woods goes on vacation and is named president of Ohio Bell, only the second woman to receive such a promotion. Video case supplements are available to... Read More
The Department of Work and Family Life at Marriott Corporation (B)
OB-0435 | Published July 09, 1992 | 3 pages Case
Collection: Darden School of Business
Donna Klein, director of the newly founded Department of Work and Family Life at Marriott Corporation, is charged with designing a set of programs that meets the work and family needs expressed by Mar... Read More
Empowering Language
OB-0400 | Published November 05, 1991 | 17 pages Technical Note
Collection: Darden School of Business
This note describes ways in which managers can learn to empower their employees through the way they communicate with them. The note is intended as a thought piece before doing skill-development exerc... Read More
Ray Hagen (D)
OB-0265 | Published April 03, 1991 | 2 pages Case
Collection: Darden School of Business
In the A case, Ray Hagen describes buying a company, building it, and then facing a serious problem with one of his early employees, an abrasive man who does not get along well with other employees bu... Read More
Stewart-Glapat Corporation (B)
OB-0349 | Published April 03, 1991 | 12 pages Case
Collection: Darden School of Business
This is the second part of an undisguised six-case series in which the son of a company founder leaves academe to take control of the business. Issues of how to take control, dealing with the union, b... Read More
Managing the OB Aspects of Group Simulations
OB-0347 | Published April 03, 1991 | 16 pages Exercise
Collection: Darden School of Business
This exercise is intended to accompany general-management simulations such as WISE and MARKSTRAT in order to help teams of students understand their group's behavior, to help individuals practice givi... Read More
John Franklin
Clawson, James G. Smith, Bryan W.
OB-0382 | Published April 03, 1990 | 3 pages Case
Collection: Darden School of Business
This case describes the experience of a black manager returning from Saudi Arabia, where he had enjoyed working without the stigma of prejudice and discrimination, to the U.S., where he feels discrimi... Read More
General Model of Leadership in Organizations: A Diamond in the Rough
OB-0380 | Published April 03, 1990 | 19 pages Technical Note
Collection: Darden School of Business
This note presents an 11-element model of leadership that includes the environment, the individual, the followers, the task of the organization, and the relationships among those elements. The note al... Read More
Prejudice in Organizations
Clawson, James G. Smith, Bryan W.
OB-0381 | Published April 03, 1990 | 17 pages Technical Note
Collection: Darden School of Business
This note spotlights continuing prejudice in organizational life and makes suggestions for how to reduce or eliminate it. The note defines prejudice, discrimination, and institutional prejudice. The d... Read More
Cheryl Young
Clawson, James G. Smith, Bryan W.
OB-0383 | Published April 03, 1990 | 3 pages Case
Collection: Darden School of Business
This case describes the six-year experience of a female manager who has concluded that her employer has systematically kept her from significant advancement. The most recent example is her boss's resc... Read More
FMC Aberdeen
OB-0385 | Published April 03, 1990 | 36 pages Case
Collection: Darden School of Business
This case describes the history and management of a startup plant that manufactures guided-missile canisters for the U.S. Navy. The plant is rare in that management is minimized; most of the work is d... Read More
Balancing Your Life
OB-0323 | Published April 03, 1990 | 10 pages Case
Collection: Darden School of Business
This self-assessment exercise helps students assess their current level of development and then examine their allocation of time to see whether the daily and weekly structure of time allocation is con... Read More
FMC Aberdeen (Condensed)
OB-0431 | Published March 03, 1990 | 18 pages Case
Collection: Darden School of Business
This is a condensed version of "FMC Aberdeen" (UVA-OB-0385). Read More
Leadership Quotations
OB-0378 | Published April 03, 1989 | 18 pages Case
Collection: Darden School of Business
This case is a collection, over three semesters, of MBA students' favorite quotations or comments on the topic of leadership. The compilation includes comments from famous authors, business people, ... Read More
Leadership Theories
OB-0379 | Published April 03, 1989 | 24 pages Technical Note
Collection: Darden School of Business
This note summarizes several major theories of leadership. It is intended to provide a quick overview of the major concepts and points rather than an in-depth understanding of the theories. It include... Read More
Survey of Managerial Style
OB-0358 | Published April 03, 1988 | 15 pages Case
Collection: Darden School of Business
This original survey measures four things. The first is the overall strength of an individual's desire to be a leader. The other three component factors of leadership are creative vision, garnering co... Read More
Organizational Structure
Clawson, James G. Pitts, Tammy
OB-0361 | Published April 03, 1988 | 19 pages Technical Note
Collection: Darden School of Business
This note introduces basic principles of organizational design and the advantages of several common organizational structures. The principles of design are fit, differentiation, integration, technolog... Read More
Sources of Interpersonal Influence
OB-0273 | Published April 03, 1988 | 4 pages Technical Note
Collection: Darden School of Business
This summary of French and Raven's classic article, "The Bases of Social Power," introduces the ideas of reward, expertise, coercion, and expert and referent power bases. This note can be used as an i... Read More
Survey of Behavioral Characteristics
OB-0364 | Published April 03, 1988 | 9 pages Case
Collection: Darden School of Business
This instrument is designed to measure four areas of creativity: (1) seeking several explanations, (2) taking risks, (3) tolerating ambiguity, and (4) considering the illogical. Read More
Charge of the Nueces Task Force (A)
Clawson, James G. Stow, Frederick F.
OB-0304 | Published April 03, 1987 | 12 pages Case
Collection: Darden School of Business
Tom Bell, newly appointed divisional manager for a large commercial-property leasing company, has been given instructions to merge two departments in the firm. These departments have very different st... Read More
Assessing Your Behavior Pattern
Clawson, James G. Edwards, Jeffrey R.
OB-0360 | Published April 03, 1987 | 11 pages Technical Note
Collection: Darden School of Business
This technical note contains a scale measuring Type-A behavior patterns (Bortner, 1969), describes its impact on individuals and organizations, contains two short cases describing Type-A and Type-B in... Read More
Stewart-Glapat Corporation (A)
OB-0348 | Published April 03, 1987 | 15 pages Case
Collection: Darden School of Business
In this undisguised six-case series, the son of a company founder leaves academe to take control of the business. Issues of how to take control, dealing with the union, building trust and respect, and... Read More
Brubaker: A Guide for Viewing, Understanding, and Applying the Film
OB-0354 | Published April 03, 1987 | 8 pages Case
Collection: Darden School of Business
This guide is an instructional packet for viewing the full-length feature film Brubaker, starring Robert Redford and based on a true story from a prison in Arkansas. The guide allows for stopping the ... Read More
CAP Learning Styles Survey
OB-0357 | Published April 03, 1987 | 15 pages Case
Collection: Darden School of Business
This document contains a survey of managerial learning styles. Directions for administration, scoring, and interpretation are included. Read More
Stewart-Glapat Corporation (C)
OB-0350 | Published April 03, 1987 | 3 pages Case
Collection: Darden School of Business
This is the third part of an undisguised six-case series in which the son of a company founder leaves academe to take control of the business. Issues of how to take control, dealing with the union, bu... Read More
Stewart-Glapat Corporation (D)
OB-0351 | Published April 03, 1987 | 2 pages Case
Collection: Darden School of Business
This is the fourth part of an undisguised six-case series in which the son of a company founder leaves academe to take control of the business. Issues of how to take control, dealing with the union, b... Read More
Stewart-Glapat Corporation (E)
OB-0352 | Published April 03, 1987 | 1 pages Case
Collection: Darden School of Business
This is the fifth part of an undisguised six-case series in which the son of a company founder leaves academe to take control of the business. Issues of how to take control, dealing with the union, bu... Read More
Stewart-Glapat Corporation (F)
OB-0353 | Published April 03, 1987 | 2 pages Case
Collection: Darden School of Business
This is the sixth and final part of an undisguised six-case series in which the son of a company founder leaves academe to take control of the business. Issues of how to take control, dealing with the... Read More
Scoring and Interpreting FIRO-B
Clawson, James G. Hogan, Eileen
OB-0338 | Published April 03, 1986 | 6 pages Case
Collection: Darden School of Business
FIRO-B comes in two forms, self-scoring and questionnaire only. If you have the self-scoring form, you can follow the instructions on the instrument to generate your scores. If you have the questionna... Read More
Active Listening
OB-0341 | Published April 03, 1986 | 10 pages Technical Note
Collection: Darden School of Business
This note describes reflective, or active, listening. A list of types of responses, from directive to nondirective, is given in an exhibit. The note itself summarizes major principles of reflective li... Read More
Some Principles of Giving and Receiving Feedback
OB-0322 | Published April 03, 1986 | 2 pages Technical Note
Collection: Darden School of Business
This brief summary of John Anderson's article "Giving and Receiving Feedback" is intended for those who wish to use the principles but do not want to wade through the entire text. The first page lists... Read More
Critical Questions in Managing Human Resources
OB-0319 | Published April 03, 1985 | 3 pages Technical Note
Collection: Darden School of Business
This short note is a list of 30 key questions general managers can ask themselves as they try to sort out what their corporate or managerial approaches to managing human talent within their organizati... Read More
Ray Hagen (A)
OB-0262 | Published April 03, 1983 | 7 pages Case
Collection: Darden School of Business
In the A case, Ray Hagen describes buying a company, building it, and then facing a serious problem with one of his early employees, an abrasive man who does not get along well with other employees bu... Read More
Ray Hagen (B)
OB-0263 | Published April 03, 1983 | 3 pages Case
Collection: Darden School of Business
In the A case, Ray Hagen describes buying a company, building it, and then facing a serious problem with one of his early employees, an abrasive man who does not get along well with other employees bu... Read More
Al, the Boss, and John, the Subordinate
OB-0216 | Published April 03, 1982 | 1 pages Case
Collection: Darden School of Business
This short fictitious case provides the background for a powerful classroom experience demonstrating how people's basic assumptions shape their behavior. After the case is distributed, different indiv... Read More
Adult Life and Career Stages
OB-0224 | Published April 03, 1982 | 11 pages Technical Note
Collection: Darden School of Business
This note summarizes seven major adult life- and career-stage theories. These include the adult-life-stage theories of Erik Erikson, Roger Gould, and Dan Levinson and the career theories of Miller and... Read More
One Model for Solving Problems
Clawson, James G. Hogan, Eileen
OB-0176 | Published April 03, 1982 | 11 pages Technical Note
Collection: Darden School of Business
Problem solving is a key skill for independent contributors, managers, and leaders alike. Unfortunately, too many would-be problem solvers dive too quickly into solutions that miss the real problems a... Read More
K2: Brotherhood of the Rope (B)
Clawson, James G. Yemen, Gerry
OB-0962 | Published | 10 pages Case
Collection: Darden School of Business
Chris Warner led a team of experienced mountain climbers on an expedition to reach the summit of K2?the second-highest in the world. After failing to succeed on their first few attempts, Warner and hi... Read More
FindingFIT
PACS-0102 | Published | 459 pages Book
Collection: Darden School of Business
"FindingFit" (FF) presents a comprehensive methodology for self-assessment, job search, and career decision making. The process relies on multiple self-assessment tools under the premise that no singl... Read More